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Improve revenue and customer satisfaction with digital solutions
All industries
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Queue Management
Serve customers efficiently and reduce wait times
Appointment Management
Improve operations with appointment booking and arrival management
Virtual Queuing
Let customers wait anywhere with mobile tickets
Customer Journey Management
Manage flow from beginning to end, and get insights into your operations
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Provide a seamless experience and personalized services for visitors
Patient journey management
Manage patient flow efficiently with appointment and queue management
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Qmatic Experience Cloud
An intuitive, dynamic all-in-one platform that creates seamless customer journeys and enhanced customer and employee experiences with its suite of solutions and services.
SaaS: Qmatic Cloud Solutions
Modular, scalable, and powerful SaaS developed to provide clients with access to Qmatic’s full range of solutions including software maintenance, hosting, and support.
On-premises software: Qmatic Orchestra
Enterprise solution built for organizations with complex requirements, multiple service points, and branches.
All products
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Appointments
Create more valuable and personalized experiences for your customers through simple scheduling.
Business Intelligence
Drive operational excellence and employee productivity with data integration and business analytics.
Customer Feedback
Gather insights into your customers’ needs, strengthen customer relationships, and boost customer satisfaction at every touchpoint.
Hardware: Self Service kiosks
Optimize the customer flow, minimize queues and wait times and create the perfect customer experience with Qmatic's self-service kiosks.
Display / Signage
Elevate your customer experience with informative and engaging digital signage solutions
Genuine Qmatic Tickets
Order ticket rolls for your ticket printer or self-service kiosk.
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Read the latest industry trends and tips from the experts on customer experience
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The Guide to Queue Management System
Learn how to optimize your operations with a queue management system
The Guide to Appointment Scheduling System
Insights on appointment and arrival management, resource planning and optimization
The Guide to Patient Experience
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The Guide to Customer Experience Management
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13 min
Customer Journey
How to Create a Customer Journey Map: A Step-By-Step Guide
How to Create a Customer Journey Map: A Step-By-Step Guide
9 min
Public
Government Digital Transformation: Bringing Public Services into the Digital Age
6 min
Patient Experience
How to improve the patient experience
6 min
Public
Improving Government Efficiency with Smarter Service Provision
5 min
Healthcare
How to do a patient waiting time analysis
6 min
Public
How to Improve the DMV Experience with Technology
5 min
Public
Three Ways to Reduce Government Wait Time and Create a More Efficient Visit
7 min
Patient Experience
How the Patient Experience in Hospitals Can Influence Better Overall Health Outcomes
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