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1 min read
The best patient care starts at the clinic
There’s been a lot of talk about omnichannel structures over the past few years. As we move into 2016, clinics (like retailers, banks, and other service oriented businesses) must have that connected online-to-onsite engagement path firmly established and working well. You need to outline the most im...
1 min read
Qmatic and IPSOS at NRF 2016
Qmatic joins global research leader IPSOS at the 2016 NRF “Big Show” in booth 642 to share insights on how companies can Measure, Manage and Improve Retail Analytics. Between January 17 and 20, the National Retail Foundation (NRF) “Big Show” 2016 comes back to New York with the most significant coll...
3 min read
The Tool That Will Shape Customer Experience in 2016
In 2016, one technology in particular will help businesses create a great CX as the customer journey spans online and physical environments. Not long ago, Taco Bell announced they had raised their receipt value by 20% by taking orders through a new digital app.[1] Similarly, Chili’s increased desser...