Virtual queue management features
Mobile ticket
Let customers queue virtually using their phones. Use a mobile ticket solution to allow customers to get in line before arriving at your branch, and keep them informed with live status updates.
Online appointment booking
Allow customers to schedule appointments online. This will give you the opportunity to plan ahead and avoid unscheduled walk-ins, while also providing better customer experience with convenience and reduced waiting time.
Staff application
Increase staff mobility and optimize your resources with our apps. With these, staff can get out from behind a counter and onto the service floor to serve visitors directly, while also having information at their fingertips.
Messaging services
Keep your visitors informed with updates and reminders throughout their customer journey. Use this messaging service for distributing contactless tickets or sending booking confirmations and appointment reminders.
Business intelligence, insights and reporting
Get real-time information to optimize your operations, along with extensive statistics and reports to help you improve your services.
Online customer feedback
Receive feedback from customers to improve your service quality. After the visit, customers will receive an invitation for an online survey, designed for ease and convenience.