.svg)
.svg)
.svg)
.svg)
Speed up your service
Accelerate the serving process by announcing counter and ticket numbers when calling customers forward - saving you and your customers time.
Voice Announcements
Communicate with clarity to everyone in your waiting area with AI-powered announcements
Create a better waiting experience
The waiting experience can often present challenges with crowded areas, background noise, and other distractions that affect customers' attention.
With announcements, you can provide clear communication and attend to customers' different needs in a timely and thorough manner when it's their turn - giving them a greater sense of control and peace of mind while waiting.
Improve inclusion and accessibility in your waiting area
Providing announcements is essential to improving the waiting experience and optimizing your customer flow.
By including announcements in your waiting area, you'll not only enhance service efficiency but also create a more inclusive environment for individuals with hearing and vision impairments.
No more missed turns
Make sure that your customers don't miss their turn and can easily navigate your facility by combining announcements with queue information available on displays throughout your waiting area. This will also allow your staff to focus more on delivering excellent service.
Deliver a variety of announcements
Voice announcements can be used for various purposes, including:
- Ticket announcements
- Wayfinding
- Promotions
- Other messages
You can also choose specific sounds to be played when a customer is being called for service.
Multiple delivery options
Our announcements support flexible delivery options, choose between voice files or generate your own with AI-powered Text-to-Speech:
- Voice files: Deliver pre-recorded announcements using the Qmatic Display App or a media player
- AI Text-To-Speech: Create and deliver announcements in different languages using Qmatic’s built-in Text-to-Speech engine available in the Qmatic Display App.
Make your waiting area accessible
Promote an accessible and inclusive service environment for individuals with hearing and vision impairments.
Help customers navigate inside your locations
Improve wayfinding and customer flow by helping customers go to the right place for service.
Deliver multilingual announcements
Make sure that all your customers get the information they need with announcements in a secondary language
Enhance your service environment
Reduce customer uncertainty and hesitation in your waiting area, lower stress levels for customers and employees, and make your service more professional, organized, and efficient.
Create announcements on the fly
Generate your own voice announcements with Qmatic Text-to-speech. Choose from a variety of male and female voices across 50+ languages.
Reduce costs with Text-to-Speech AI
Reduce costs associated with recording or adding new announcements with Text-To-Speech AI technology.
Qmatic Text-to-speech AI
Convert text into tailored, high-quality voice announcements using AI
With Qmatic's AI Text-To-Speech, you can generate your own voice announcements in different languages.
Choose from a variety of male and female voices across 50+ languages, including Spanish, Italian, French, German, Dutch, Arabic, and more.
Qmatic Text-to-Speech is built into the Qmatic Display App, enabling you to deliver announcements in your local language and a secondary language directly from your waiting area display
Qmatic Text-To-Speech
How Qmatic Text-To-Speech works
Using the AI text-to-speech feature is simple. Simply write the text you'd like and select your preferred language and voice to generate your announcement.
Apps
Qmatic Display App
Qmatic Display is a media player app for Android. The app lets you deliver integrated media, graphics, queue status information, and voice announcements to everyone in your service environment.