Voice Announcements
Communicate with clarity to everyone in your waiting area
Create a better waiting experience
The waiting experience can often present challenges with crowded areas, background noise, and other distractions that affect customers' attention.
With announcements, you can provide clear communication and attend to customers' different needs in a timely and thorough manner when it's their turn - giving them a greater sense of control and peace of mind while waiting.
Improve inclusion and accessibility in your waiting area
Providing announcements is essential to improving the waiting experience and optimizing your customer flow.
By including announcements in your waiting area, you'll not only enhance service efficiency but also create a more inclusive environment for individuals with hearing and vision impairments.
No more missed turns
Make sure that your customers don't miss their turn and can easily navigate your facility by combining announcements with queue information available on displays throughout your waiting area. This will also allow your staff to focus more on delivering excellent service.
Deliver a variety of announcements
Our announcements can be used for various purposes, including:
- Ticket announcements
- Wayfinding
- Promotions
- Other messages
You can also choose specific sounds to be played when a customer is being called for service.
Multiple delivery options
Our announcements support flexible delivery options:
- Voice files: Deliver pre-recorded announcements using a media player
- AI Text-To-Speech: Effortlessly generate and deliver announcements using Qmatic’s built-in Text-to-Speech engine available within the Qmatic Display App.
Why Voice Announcements?
Speed up your service
Accelerate the serving process by announcing counter and ticket numbers when calling customers forward - saving you and your customers time.
Make your waiting area accessible
Promote an accessible and inclusive service environment for individuals with hearing and vision impairments.
Help customers navigate inside your locations
Improve wayfinding and customer flow by helping customers go to the right place for service
Deliver multilingual announcements
Make sure that all your customers get the information they need with announcements in a secondary language.
Enhance your service environment
Reduce customer uncertainty and hesitation in your waiting area, lower stress levels for customers and employees, and make your service more professional, organized, and efficient.
Create announcements on the fly
Generate your own voice announcements with Qmatic Text-to-speech. Choose from a variety of male and female voices across 50+ languages.
Reduce costs with Text-to-Speech AI
Reduce costs associated with recording or adding new announcements with Text-To-Speech AI technology.
Convert text into tailored, high-quality voice announcements using AI
With Qmatic Text-To-Speech, you can generate your own voice announcements in different languages.
Choose from a variety of male and female voices across 50+ languages, including Spanish, Italian, French, German, Dutch, Arabic, and more.
Qmatic Text-to-Speech is built into the Qmatic Display App, which enables you to deliver announcements in your local language and in a secondary language directly from your waiting area display.
How Qmatic Text-To-Speech works
Choose from a variety of voices across 50+ languages
Albanian
Arabic
Bangla
Bosnian
Bulgarian
Canadian French
Cantonese
Chinese
Croatian
Czech
Danish
Dutch
English
British English
Estonian
Filipino
Finnish
French
Flemish
German
Greek
Gujarati
Hebrew
Hindi
Hungarian
Icelandic
Indonesian
Italian
Japanese
Javanese
Khmer
Korean
Latvian
Lithuanian
Malay
Malayalam
Marathi
Nepali
Norwegian
Polish
Brazilian Portuguese
Punjab
Romanian
Russian
Sinhala
Slovak
Spanish
Sundanese
Swahili
Swedish
Tamil
Thai
Turkish
Ukranian
Urdu
Vietnamese
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Qmatic Display App
Qmatic Display is a media player app for Android. The app lets you deliver integrated media, graphics, queue status information, and voice announcements to everyone in your service environment.