Are you looking for knowledge?

This learn section consists of articles and relevant resources, covering everything you need to know about Customer Journey Management. Discover popular topics, the Qmatic Blog and a lot of other resources. 

The Qmatic Blog

Read articles about queue management systems, customer journey management, appointment scheduling, and much more.

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Knowledge articles

Here you find comprehensive pages with content about the most popular topics. Each page is written with the purpose to give you a high-level understanding of the topic. You who are interested in more detailed and specific knowledge will find links to more in-depth articles. Enjoy!

Queue management systems

a central understanding of what a queue management system is, why it's important and how to choose a solution. 


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Appointment scheduling

Discover what appointment scheduling is, why it's important and how you can evaluate different appointment systems. 


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Guides and videos

Are you looking for resources such as guides, infographics or videos? Then this is the right place for you. Click 'view all resources' to find the most popular resources, which you can view or download.

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eLearning – make the most of your system

Qmatic eLearning is an invaluable online resource to make sure that you optimize your work and get the most out of your Qmatic solution. Here you can hone and refresh existing skills, or develop new ones. And of course, eLearning makes onboarding new staff fast and convenient.
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