Customers can schedule an appointment by choosing the time slot that suits them best. They will receive a booking confirmation, and closer to the date, a reminder for their appointment.
With the appointment reminder, the customer gets a link they can use for self check-in. Alternatively, they can also scan a QR code to get in the line. A mobile ticket will be issued after check-in.
A notification will be sent to customers when it’s their turn to be served.
Keep control of your customer flow and minimize crowds in your waiting area with appointment management software.
You can manage preference fields, time slots, and staff distribution to get a better control of the customer flow and operation. Having appointments scheduled in advance also allows you to seamlessly transfer your customers from online browsing to an in-person visit with the staff member best suited to deal with their needs.