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Qmatic Expands AI Portfolio with Qmatic AI Chat
Earlier this year, Qmatic introduced Qmatic AI — the company’s strategic AI ecosystem designed to transform enterprise customer journeys through intelligent automation, accessibility, and conversational experiences.
June 17, 2026
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2 min read
Qmatic Expands AI Portfolio with Qmatic AI Chat
Earlier this year, Qmatic introduced Qmatic AI — the company’s strategic AI ecosystem designed to transform enterprise customer journeys through intelligent automation, accessibility, and conversational experiences. The first launch under the Qmatic AI umbrella was Qmatic Aiva, Qmatic’s multilingua...
1 min read
End of Life Announcement for Qmatic Orchestra 6
Qmatic would like to inform customers and partners about an upcoming lifecycle update related to Qmatic Orchestra 6. As part of Qmatic’s ongoing product modernization strategy and continued platform evolution, Orchestra 6 will officially reach End of Life (EOL) on July 1, 2027. End of life date As o...
2 min read
Product Updates – December 2025
Before we wrap up the year and look ahead to what’s next, we want to share the latest enhancements made in Qmatic Experience Cloud. From notifications for missed turns to room booking capabilities, these updates focus on reducing uncertainty, increasing control, and improving the experience for cust...
1 min read
Qmatic Orchestra 7.4 Update 5 Now Available
We are excited to announce that Qmatic Orchestra 7.4 Update 5 is now available. This release includes several important features designed to enhance your Qmatic experience. Here are some key highlights we’ve rolled out. API Gateway dependency updates – All API Gateway dependencies have been updated ...
2 min read
Product Updates - September 2025
As September comes to a close, we're pleased to share the latest updates that aim to enhance your experience and functionality across our applications and platforms. Here’s an overview of what’s new. Notify Customers with SMS With the new SMS notifications feature, staff can quickly send bulk text m...
3 min read
Product Updates - July 2025
Before we officially head into the summer break – and gear up for a strong fall together – we want to share some key updates about our products and services. Over the past months, with the help of your valuable feedback and insights, we’ve continued to evolve our solutions to make them even more pow...
1 min read
Introducing the Navigation Keypad
We are excited to introduce a new Navigation Keypad from Storm Interface as part of our certified hardware lineup. The Navigation Keypad is designed to assist kiosk users with visual impairments, reading difficulties, or fine motor skills using tactile buttons and audio directions. This ensures a mo...
1 min read
Qmatic Experience Cloud Updates - April 2025
We are excited to introduce our latest features and improvements made to Qmatic Experience Cloud in April. Continue reading to discover what's new. Rich Text Editor for Service Descriptions You can now use our rich text editor in Online Booking to format your service descriptions, making it easier t...