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Qmatic Expands AI Portfolio with Qmatic AI Chat
Earlier this year, Qmatic introduced Qmatic AI — the company’s strategic AI ecosystem designed to transform enterprise customer journeys through intelligent automation, accessibility, and conversational experiences.
June 17, 2026
1 min read
Introducing Qmatic Device Management: Care-free management and support for certified hardware
Today, we're announcing the launch of Qmatic Device Management (QDM), a new managed device service designed to provide care-free management and support for Qmatic Certified Hardware devices – including check-in kiosks, waiting area displays, counter displays, customer interaction panels, and staff p...
2 min read
New Calendar Integration: Two-Way Sync for Outlook Calendar
We are excited to announce our new, highly requested calendar integration for Outlook, which enables two-way sync (or bidirectional syncing) between Qmatic Experience Cloud and your Outlook Calendar. Previously, Qmatic Experience Cloud users could only sync and see all upcoming appointments in their...
1 min read
Making the check-in process more accessible with Assist Button
We’re pleased to announce an Assist Button for our certified Check-in Kiosks, a new accessory designed to make visits smoother and more inclusive by offering visitors an easy way to call for assistance when using the kiosk. The Assist Button makes it easy for visitors to call for staff assistance. T...
2 min read
Mijn Burgerprofiel Integration Now Available in Qmatic Experience Cloud
Today, we're announcing that our Online Booking page, available in the Qmatic Experience Cloud platform, now supports integration with the Flemish government's Mijn Burgerprofiel (My Citizen Profile) app. This integration marks the first step towards integrating similar customer identification and m...
1 min read
Introducing Estimated Wait Time in Qmatic Mobile Ticket
We've added a new feature in Mobile Ticket to make the waiting experience even smoother - Estimated Wait Time. The new Mobile Ticket feature estimates customers' wait time before a staff member calls them from the queue. This makes it easier for customers to plan their time better, reduces uncertain...
1 min read
New Updates and Improvements to the Online Booking Page
We’re excited to share that we have made several updates to the Online Booking page, which is now available in Qmatic Experience Cloud. These updates have been made based on valuable feedback from our clients, with the aim of providing a more streamlined, user-friendly, and high-performance booking ...
3 min read
New Apps for Qmatic Certified Hardware: Qmatic Kiosk and Qmatic Display
Earlier this year, we introduced Qmatic Certified Hardware, a new lineup of hardware solutions from leading manufacturers that have been rigorously tested and verified for use in different touchpoints across the customer journey with Qmatic's software and applications. For Qmatic Certified Hardware,...
1 min read
Introducing Multiple Service Booking in Qmatic Experience Cloud
To further improve the booking process and provide you and your customers with greater flexibility and convenience, we've added a new multiple service booking feature in Qmatic Experience Cloud. With multiple service booking, you can now let your customers and staff book multiple services in one app...