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Ask in your own language
Type the question the way you would ask a colleague, in the language you work in. AI Insights answers in the same language.
AI Insights
Qmatic AI Insights
Ask what happened. Get the answer, not a report.
Questions about your service history, answered in seconds with charts. Ask in your own language, follow up until you have the full story, and schedule the answers you need every week.
Answers with charts
Every answer comes with a short explanation and a chart you can read at a glance.
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Compare branches and peaks
Put locations, queues or periods side by side, and find the days and hours that drive long waits.
Scheduled reports
Save any question as a report and get the latest answer every day, week or month, without asking again.
Service point performance
Transaction times, utilisation and volumes served per service point.
Appointments and no-shows
Booking volumes, arrival patterns and no-show rates, so you can tune your appointment setup.
Regional managers
“Which branches missed their wait target last quarter?”
Prepare the monthly review in minutes instead of a day.
Analysts
“How did the new appointment rules change no-shows?”
Check the effect of a change without building a new report.
Branch managers
“When were we busiest last week, and on which queue?”
Plan rosters around the patterns your branch actually has.
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Your data only
Answers come from your own Orchestra service data.
Staff privacy by design
Staff names are never sent to the AI model.
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Never used for training
Your data is not used to train AI models.