Power dataplatform
Qmatic AI

Qmatic Power Data Platform

Know what is happening, what happened and what comes next. A live view of every branch, answers to your questions about your service, and soon forecasts and staffing recommendations.

Three products, one platform

Pick the question you need answered.

Start with the products you need and add more as you grow.

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Right now
“Where do we need help today?”

AI Live Dashboard

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Looking back
“Why were waits so long last month?”

AI Insights

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Looking ahead
“How should we staff next quarter?”

AI Advisor · Coming Q1 2027

AI Live Dashboard forecast showing two branches that need attention
Right now · New · Available now

AI Live Dashboard

See every branch right now, and the hours ahead. Real-time queues, service points and appointments across all locations, with a forecast that warns you before waits rise.

  • Enterprise, region and branch views in one place
  • Predicted average wait for the rest of the day
  • Forecast alerts with a suggested action
  • Appointments booked, arrived and still to come

For shift supervisors and branch managers

AI Insights answering which branch had the longest waits last month, with a chart
Looking back · New · Available now

AI Insights

Ask what happened and get the answer, not a report. Questions about your service history, answered in seconds with charts.

  • Ask in your own language
  • Wait times, volumes, peak hours and no-shows
  • Compare branches, queues and periods
  • Schedule the reports you need every week

For regional managers and analysts

AI Advisor forecasting visitors for the next four weeks with a staffing recommendation
Looking ahead · Coming Q1 2027

AI Advisor

Plan for demand before it arrives. Forecasts and staffing recommendations built on machine learning trained on your own service history.

  • Demand forecasts weeks ahead, per branch and queue
  • Staffing recommendations for each day
  • What-if scenarios before you change opening hours or staffing
  • Builds on AI Insights, in the same conversation

For service leaders and executives

Step 1: Choose your products

Order through your Qmatic partner. No new hardware is needed.

Step 2: We connect your data

Qmatic sets up the platform in your region and connects it to your Orchestra system.

Step 3: Your teams sign in

Supervisors and managers open the dashboard or ask their first question in the browser.

Getting started

Up and running without a new system.

The Power Data Platform runs on the data your Orchestra system already records. No new hardware is needed.

Trust

Your data stays yours.

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Never used for training

Your data is not used to train AI models.

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Staff privacy by design

Staff names are never sent to the AI model.

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Service data only

Built on service data, not on your visitors' personal details.

Power Data Platform

Frequently asked questions

Which Orchestra deployments are supported?

Orchestra on-premises, Qmatic Cloud Solutions and Managed Services.

Where is our data hosted?

You choose the region when you order: the platform is deployed in the EU or the US.

Which data does the platform use?

Service data from Orchestra: visits, queues, service points, appointments and transaction times.

Can we start with one product?

Yes. Most customers start with AI Live Dashboard or AI Insights. AI Advisor builds on AI Insights and arrives in Q1 2027.

Do we need new hardware?

No. Everything runs in the browser on data your Orchestra system already records.

Contact us

See the Power Data Platform with your own service in mind.

Book a demo with a product expert, or ask your Qmatic partner about a pilot.

Request a demo