Platform
Enterprise solution built for organizations with complex requirements, multiple service points, and branches
An intuitive, dynamic all-in-one platform that creates seamless customer journeys and enhanced customer and employee experiences with its suite of solutions and services
See Qmatic Cloud Solution from the inside
Customer journey management
Create more valuable and personalized experiences for your customers through simple scheduling
Gain a clear overview of your resource allocation, identify gaps, and optimize utilization to meet customer demand
Empower your staff to deliver faster, smoother customer service.
Journey Management is the core orchestration engine within Qmatic Orchestra Platform.
Create a seamless first impression from the moment customers arrives.
Elevate your customer experience with informative and engaging digital signage solutions
Let your customers wait virtually, anywhere, with virtual queues
Ensure your system is always optimized and working perfectly
Connect your favorite tools to Qmatic and empower your customer journey management system with third-party integrations.
Powered data platform
Industries
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Manage and optimize the flow of patients from arrival to discharge
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Deliver accessible and efficient services that meet citizen expectations
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Provide a frictionless customer experience that boost loyalty and sales
Provide fast and efficient services and improve the customer and workforce experience
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Manage visits and appointments at your branch offices with ease
Create easy access to student services both on-campus and online
Become a partner
Explore the benefits of partnering with Qmatic
Grow your business by selling Qmatic solutions
Build integrated solutions that extend Qmatic capabilities
Deliver certified hardware for seamless Qmatic solutions
Find a Qmatic partner in your region
Insights
Explore insights, trends, and ideas shaping the future of customer journeys.
See how organizations use Qmatic to improve customer experiences and operations.
Explore guides, reports, webinars, and other resources from Qmatic.
Stay up to date with the latest news and announcements from Qmatic.
About Qmatic
Products
Qmatic AI
Powered data platform
Products
Solutions
Partners
Become a partner
For Partners
Insights
Insights
About Qmatic
Discover what Qmatic and our certified partners have built to extend your customer journey platform — from healthcare integrations and digital signage to virtual queueing and BI.
Q-World certified
Service Quality Intelligence
A voice-based customer experience monitoring system that records and analyzes in-person customer–employee interactions, giving businesses an objective view of what customers actually experience.
On-Prem
Q-World certified
Streamline front-desk operations with Department Reception—create visits, manage appointments, view live queues, and update customer information in one place.
On-Prem, Cloud
Q-World certified
Send SMS and email notifications to groups of appointments with reusable templates and multi-language support to keep customers informed at scale.
On-Prem
Q-World certified
Seamlessly connect your queue management with clinical systems using the HL7 Interface for efficient data exchange and improved patient experiences.
On-Prem
Q-World certified
Qmatic Mobile Ticket lets customers join a queue from their smartphone, receive real-time updates, and wait on their terms—no app download required.
On-Prem, Cloud
Q-World certified
Let customers join a virtual queue by SMS, receive real-time queue updates, and wait wherever they like—no smartphone or internet required.
On-Prem, Cloud
Q-World certified
Capture customer feedback after each service visit to measure satisfaction and improve the customer experience.
On-Prem, Cloud
Q-World certified
Monitor queues and visits in real time, helping back-office teams respond quickly when operational thresholds are exceeded.
On-Prem, Cloud
Q-World certified
Automate SMS and email notifications to keep customers informed throughout their journey.
On-Prem, Cloud
Q-World certified
Connect Qmatic Orchestra with digital signage systems using real-time visit data to create seamless, connected customer experiences.
On-Prem, Cloud
Q-World certified
Integrate Qmatic with Microsoft Teams, Zoom, and Cisco Webex to deliver seamless virtual customer journeys.
On-Prem, Cloud
