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Qmatic Certified
Mobile ticket
Qmatic Mobile Ticket lets customers join a queue from their smartphone, receive real-time updates, and wait on their terms—no app download required.
On-Prem, Cloud
Overview
About Digital Signage Integration
Digital Signage Integration is a service that provides external systems with access to real-time and near-real-time visit events from Qmatic Orchestra in a standardized way, enabling organizations and partners to build connected customer experiences across digital channels.
What you can do
- Connect external applications to Qmatic visit data
- Utilize visit events to build real-time customer experiences across mobile apps, websites and digital displays
- Receive updates when visits are created, and customers are called for service, ensuring connected systems always have the latest information.
- Get live queues and visit information to external display systems.
- Enables seamless integration between Qmatic and external digital channels
- Allows to build custom solutions on top of Qmatic visit data without replacing existing workflows.
- Provide real-time queue and visit updates through apps, websites, and digital displays
- Supports clearer communication in waiting areas and service environments.
Why teams choose it
- Enables seamless integration between Qmatic and external digital channels
- Allows to build custom solutions on top of Qmatic visit data without replacing existing workflows.
- Provide real-time queue and visit updates through apps, websites, and digital displays
- Supports clearer communication in waiting areas and service environments.
Installation
Latest version
2.5.2
Last updated
2025-10-23
Deployment
SaaS & On-prem
Min. Qmatic Orchestra
7.4/4.4.0.356
Compatibility
Qmatic Orchestra 7.0–7.3
Qmatic Orchestra 7.4
Experience Cloud/Managed Services
Developer
Verified developer
Features
- Real-time and near-real-time visit event streaming
- Visit creation and call events notifications
- Support for custom customer-facing experiences
- Queue and visit information for displays
- Multi-channel delivery of visit updates
Compatibility
|
Deployment & delivery |
SaaS & On-prem |
|
Compatibility / requirements |
Qmatic Orchestra 7.4/4.4.0.356 |
|
Available regions |
Globally |
|
Supported languages |
English, German, Spanish, Dutch, French (additional languages - by request) |
Developer
Verified developer
Qmatic Certified
Qmatic Mobile Ticket by text
Let customers join a virtual queue by SMS, receive real-time queue updates, and wait wherever they like—no smartphone or internet required.
On-Prem, Cloud
Qmatic Certified
Qmatic Customer Feedback
Capture customer feedback after each service visit to measure satisfaction and improve the customer experience.
On-Prem, Cloud
Qmatic Certified
Remote service delivery
Integrate Qmatic with Microsoft Teams, Zoom, and Cisco Webex to deliver seamless virtual customer journeys.
On-Prem, Cloud