Qmatic Mobile Ticket by text

About Qmatic Mobile Ticket by text

Qmatic Mobile Ticket by text lets customers join a virtual queue by sending an SMS to a designated number. It is designed for situations where customers may not have a smartphone, mobile data, or access to the web.

What you can do

• Allow customers to join a queue by SMS.
• Let customers select a service by text message.
• Send queue-status updates by SMS until the customer is called.
• Combine SMS-based queueing with regular Mobile Ticket capabilities when needed.
• Use a designated phone number for customer interaction.
• Makes virtual queueing accessible without requiring internet access.
• Helps customers wait wherever they prefer instead of staying in a waiting area.
• Uses Qmatic Messaging Services for high delivery rates and anti-spam support.
• Can support third-party SMS providers.
• Ability to integrate with Mobile Ticket for additional features
• Straightforward to setup and cost-efficient to operate
• Designated number for customers to join the queue

Why teams choose it

• Makes virtual queueing accessible without requiring internet access.
• Helps customers wait wherever they prefer instead of staying in a waiting area.
• Uses Qmatic Messaging Services for high delivery rates and anti-spam support.
• Can support third-party SMS providers.
• Ability to integrate with Mobile Ticket for additional features
• Straightforward to setup and cost-efficient to operate
• Designated number for customers to join the queue