Key features
Engage your customers across every channel to excel in the competition.
Omnichannel platform
Meet customers where they want. Customers can effortlessly connect to services online and onsite, giving them a holistic journey that benefits them as much as you.
Appointments
Let customers book their visit in advance, or book a time for their pick up. For you, this means managing Click and Collect or curbside pickup services smoothly.
Virtual queuing
Create in-store experience that focuses on convenience and ease. With a mobile ticket, customers can browse and monitor their progress in real-time, increasing the chance of additional sales.
Staff application
Enable staff to manage customer flow (including calling, transferring, adding, removing, and serving customers) and have access to the 360-degree overview of the store environment.
Self service options
Allow customers to check in via a kiosk or a smart phone (by scanning a QR code, or clicking the link in the appointment reminder).
Messaging services
Keep customers informed at every touchpoint with automated SMS and emails. Send notifications for upcoming appointment, visit information, and queue alerts.
Retail Business Intelligence
Get comprehensive reports and analytics of your operations and customer journey to spot areas of improvement and make data-driven business decisions.
Display and digital signage
Provide customers with personalized and relevant information based on their need and profile.
