Eva Fors joins the Board of Directors at Qmatic during its transformation to a SaaS company – a model that aims to provide clients with quicker time to value, efficiency gains, and the increased speed of innovation needed in an ever-changing environment.
Qmatic, a global leader in customer journey experiences, today announced the appointment of Anna Anderström as its new CFO. Anderström will join Qmatic in July as part of the Executive Management Team reporting to President and CEO, Robert Ekström.
During the pandemic, many service providers implemented measures to streamline the visitor journey. Now, as facilities open up, it's time to decide what implementations to retain in your reopening plan. This article aims to describe why appointment scheduling should be a top priority if you want to maintain efficient queue management.
Creating an effective learning and development strategy can contribute significantly to the success of your business. Unlike conventional teaching methods, eLearning is a convenient, flexible and cost-effective option for training your employees.
Every time a visitor doesn’t show up at the appointed time, your preparation and administration work are wasted. In this article, I’ll explain why you want to reduce your no-show rates and how you can succeed with it. In the end, you can download a guide to learn more about improving your appointment management.