Mölndal, Sweden - Qmatic, the global leader in Customer Journey Management, today announced a tailored solution that provides healthcare and vaccination providers with the means to offer a safer environment for patients and staff when administrating seasonal flu vaccines amid the Covid-19 pandemic.
Mölndal, Sweden - Qmatic, the global leader in Customer Journey Management, today announced a new package offering for healthcare with the release of Qmatic’s latest and improved HL7 middleware module. The HL7 middleware module seamlessly integrates Qmatic Orchestra 7 with a Hospital Information System (HIS) and offers a predefined package of the most requested features for a redefined patient journey and optimized healthcare experience.
With the right design and implementation, an improved user experience can have great impact on your business and organization. But you might ask yourself: Is it worth allocating time and resources to ensuring my customers have a good experience? Or in other words, why should I apply techniques that improve the customer's experience? What are the advantages?
Customer journeys in banking can be difficult to follow, especially in the quickly changing landscape of retail banking. But staying close to the customer at every stage of the customer journey is key to driving business and keeping customers satisfied.
This year, vaccinations for the seasonal flu will be different due to the COVID-19 pandemic. Many patients are reluctant to visiting caregivers right now, but those worries should not stop anyone from getting their seasonal flu vaccinations. Fortunately, you as a healthcare provider can make their much-needed visits safe. Here I will explain more about how you can create a safe patient flow for flu vaccinations.