with our innovative customer journey management solutions, smart queue management systems and user friendly apps and software
Instant Mobile Queue Management Package
with virtual solutions
The platform for tailoring Customer Journey Management to your needs
The responsive, fast and secure self-service kiosk
Discover how customers all over the world are using Qmatic to enhance the customer experience, optimize operations and provide a seamless customer journey.
Qmatic Partner ABANA Implements Qmatic Orchestra at Red Sea Gateway Terminal
Mölndal, Sweden - Qmatic, the global leader in Customer Journey Management, today announced a tailored solution that provides healthcare and vaccination providers with the means to offer a safer environment for patients and staff when administrating seasonal flu vaccines amid the Covid-19 pandemic.
Mölndal, Sweden - Qmatic, the global leader in Customer Journey Management, today announced a new package offering for healthcare with the release of Qmatic’s latest and improved HL7 middleware module. The HL7 middleware module seamlessly integrates Qmatic Orchestra 7 with a Hospital Information System (HIS) and offers a predefined package of the most requested features for a redefined patient journey and optimized healthcare experience.
Managing patient journeys is the key to an improved patient experience, a better quality of care, and increased efficiency. Many healthcare decision-makers have noted the importance of using a patient journey management system, but face challenges in optimizing and integrating it with their hospital information system (HIS). In this article, we will explain about HL7 middleware, the key to system integration in the healthcare sector.
With the right design and implementation, an improved user experience can have great impact on your business and organization. But you might ask yourself: Is it worth allocating time and resources to ensuring my customers have a good experience? Or in other words, why should I apply techniques that improve the customer's experience? What are the advantages?
Customer journeys in banking can be difficult to follow, especially in the quickly changing landscape of retail banking. But staying close to the customer at every stage of the customer journey is key to driving business and keeping customers satisfied.
