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Connecting people to services
We help our clients create truly excellent customer and employee experiences as well as smoother, more efficient operations — every day and all around the world.
Our solutions
The Customer Journey Management platform trusted by leading brands to improve operations, increase profit, and enhance customer and employee experiences.
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AI-Powered Customer Journey Management
Get all the tools you need to create seamless customer journeys and great experiences that delight your customers, empower your workforce, and boost your operations with our cloud-based, all-in-one platform.
Explore our industry solutions
Healthcare
Manage and optimize the flow of patients from arrival to discharge
Education
Create easy access to student services both on-campus and online
Retail
Provide a frictionless customer experience that boost loyalty and sales
DMV
Provide fast and efficient services and improve the customer and workforce experience
Retail banking
Manage visits and appointments at your branch offices with ease
Government
Deliver accessible and efficient services that meet citizen expectations
“I would absolutely recommend it to any public jurisdiction that has a public service center. Qmatic is a great system for ticketing and queuing and much more”
Breanna Phelps, Service Center Manager
2 min read
DOBIT becomes Qmatic Development Partner
Qmatic today announced that DOBIT, Premier Solution Partner for Belgium, Netherlands, and Luxemburg since September 2025, has also been named a Qmatic Development Partner. DOBIT continues in its Premier Solution Partner role in Benelux, while the Development Partner status applies across Qmatic's gl...
1 min read
Security Update: Qmatic Not Affected by Reported PHP Vulnerability
At Qmatic, security and reliability are fundamental to how we develop and deliver our solutions. We continuously monitor potential security vulnerabilities to ensure our customers can operate with confidence. Following recent reports of a security vulnerability affecting PHP, a widely used server-si...
0 min read
Meet VOIX by NGT – now in the Qmatic Q-Store
VOIX by NGT Group is now available in the Qmatic Q-Store. It is the first value-added service in the Q-Store built by NGT, and it gives your organization a complete view of service quality. With VOIX, your team records customer interactions at the counter, analyzes them at scale with AI and connects...