Safer Customer
Journey
Management

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Low-touch, socially
distanced queuing

Instant Mobile Queue
Management Package

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Qmatic's response
to COVID-19

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Qmatic
Cloud Solutions

Tailor and subscribe to the solution that suits your needs.
Maintenance, hosting and support included.

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Qmatic Orchestra 7

The platform for tailoring Customer journey management to your needs

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Qmatic Intro 8

The responsive, fast and secure self-service kiosk

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I need a digital receptionist

Explore our solutions

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Convenient staff apps

Helps you provide a more personal level of service, instantly share data with your staff, increase employee mobility and optimize your resources.

Queue Management

Queue Management Systems

Integrated software, self-service kiosks and signage to reduce customer wait times, improve efficiency and increase revenues.

Online Appointment Booking

Appointment matchmaker

Scheduling software ensures the appointment is a positive overall experience, for example, by matching each visitor with your most relevant member of staff.

Business Intelligence

Advanced Analytics Simplified

Enables you to put the data you are collecting to good use, so you can streamline your processes and refine the customer journey, using simplified advanced analytics and business intelligence. .

Customer Journey Management

Customer Journey Management

Design customer journeys in our cloud solution. Bridge the gap between the online and physical world and deliver personal and friction-free experiences.

Mobile Queuing App

Mobile queuing

Allow your customers to wait anywhere and provide real-time updates about the status of their wait. Reduce their perceived wait time and increase your productivity.

Digital Signage

Digital signage

Combine content and context to engage your customers. Communicate relevant messages on the most relevant surface.

Customer Feedback

Customer feedback

Align real-time feedback with actual, measurable operations data that drives operational improvements in your organization.

Case Studies
Read some of our case studies from a range of industries across the world

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News

GL | Qmatic Blog

  • Virtual queuing tips to aid social distancing for service providers

    The current situation regarding COVID-19 has required us all to take precautionary measures and practice social distancing to reduce the risk of infection. For businesses, this poses a few challenges. Some services must remain available to accommodate the needs of customers. At the same time, the highest priority is to protect your customers and staff from the virus spread, whilst also making sure that you can continue to deliver required services with a more dynamic staff availability than usual.

  • Minimize clinic waiting times to avoid virus spread

    In times of coronavirus breakouts and in the middle of the regular influenza season, there is an ongoing debate on how to avoid spreading of infections. One should point out that people suspected to carry the corona virus are treated with extra care, but it actualizes the never-ending story of the risks of getting infected by virus or bacteria from other people in a clinic waiting room.