Qmatic offers a professional global support organization consisting of partners and own subsidaries being close to you, offering the best possible local support.
Greet customers, patients or citizens with a check-in component that is intuitive, useful, and capable of generating information that keeps employees and operations working efficiently.
Solutions for effortless, efficient and engaging customer and patient journeys
We can help you increase customer satisfaction by creating a true omnichannel experience, while increasing resource efficiency to drive brand loyalty and profitability.
Provide scheduling software to move customers from online to an in-person visit with the right employee, to create a journey that differentiates your brand.
Qmatic is the global leader in customer journey management. We invented the concept in 1981 and have remained committed to innovating world-class technology solutions that create great experiences for customers, patients, citizens and the staff who serve them.
Qmatic was the first choice for Manchester United FC’s queue management system. Together the two businesses worked to provide a solution tailored to the Club’s specific requirements.
With around 600 participants, an interesting key note and no less than 32 different presentations with different topics Shopt IT is an important event for the public sector in Belgium.
By connecting people to services through Orchestra 7 we could create a smoother festival experience around personalized preferences and collective behavior.
Oskar Fajerson started at Qmatic three months ago taking on the position as SVP EMEA/APAC. With a background at eye tracking technology company Tobii, Oskar is used to working with tech savvy colleagues, and I took the chance to talk to him about his first months at Qmatic has been.