with our innovative customer journey management solutions, smart queue management systems and user friendly apps and software
Instant Mobile Queue Management Package
Manage appointments and customer flow efficiently
The platform for tailoring Customer Journey Management to your needs
The responsive, fast and secure self-service kiosk
Discover how customers all over the world are using Qmatic to enhance the customer experience, optimize operations and provide a seamless customer journey.
City of Ninove chooses Qmatic for their vaccination center
When the Belgian City of Ninove was to set up a temporary center to distribute COVID-19 vaccinations to their citizens, they chose Qmatic to help them minimize waiting times while enabling social distancing for all visitors.
Qmatic appoints Chief Product Officer
Mölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced the appointment of Mattias Bogeblad as its Chief Product Officer (CPO). Bogeblad will be part of Qmatic’ s Business Management Team reporting to the President and CEO of Qmatic, Robert Ekström.
Qmatic Launches eLearning platform for Clients
Mölndal, Sweden - Qmatic, a global leader in Customer Journey Management, today announced the launch of Qmatic eLearning, a web-based eLearning platform for Clients. The platform offers a wide range of training courses covering basic to advanced configurations, available features, troubleshooting and maintenance, to in-depth knowledge of Qmatic Customer Journey Management solutions. This enables users to harness the full potential of Qmatic’s powerful suite of products and solutions and acquire new knowledge and up-to-date skills to increase productivity and optimize the use of their Qmatic solution.
Many countries have started administering COVID-19 vaccines for the priority groups, and soon this will be extended to the rest of the population. Many vaccine providers are dealing with a large number of people every day. As well as making sure everything goes smoothly, they also need to make sure that social distancing measures are still respected both for the safety of patients and healthcare workers. In this article, we’ll give you a few tips on efficient patient flow management for vaccination programs.
When visiting healthcare facilities, patients are generally worried, stressed, and sometimes even in pain. Therefore, hospitals need to create a comfortable environment. In this article, I've shared my recommendations on what to consider when you want to improve the patient experience.
My experience has shown that hospitals face many challenges that emerge as long waiting times and poor patient experiences. In this article, I'll clarify why I believe investing in a patient appointment system is beneficial for both patients and staff members.
