with our innovative customer journey systems, smart queue management solutions and user friendly apps and software
with virtual solutions
Instant Mobile Queue Management Package
The platform for tailoring Customer journey management to your needs
The responsive, fast and secure self-service kiosk
Commercial Bank of Qatar (CBQ) plays a vital role in Qatar’s economic development and offers a wide range of personal, business, government, international and investment services. Commercial Bank of Qatar was established as the country’s first private bank in 1975 and has 32 branches in Qatar and is part of a network of full-service branches with over 1100 staff members.
Qmatic has enhanced its appointment check-in functionality with the release of a new mobile check-in feature that allows customers and visitors with an appointment to seamlessly self check-in upon arrival, touchless, without any kiosk or staff interaction.
Qmatic’s Partner Network is continuously expanding its reach to all corners of the globe and we are pleased to welcome our new partners that have joined the Qmatic family. From Australia to Zimbabwe, we are now present in 120+ countries with over 130 partners that diligently work to enhance customer journeys and provide support for a better and safer customer experience. Some of the new partners include Custom Computer Cables of America and Unified Technologies from the United States, and DTSolutions from Guatemala.
Government offices around the world are opening up again and the demands on their services are bigger than ever. Here I will tell you how government offices, city halls and other public service offices can go about to assure adherence to regulations and restrictions regarding covid-19 pandemic and still start providing services to the society again.
In the coming weeks or months, lockdown and restrictions will be eased, and service providers will need to be prepared to accommodate customers in these times. As the COVID-19 risk will still potentially be high and some restrictions will still be in place, they need to remain cautious when reopening their premises and delivering their services.
As the situation changes, businesses and organizations need to adapt to the new normal. For service providers who remain open, the need for a safer environment for staff and visitors is becoming more important than ever.
