People with mobile devices

Connecting people to services

with our innovative customer journey management solutions, smart queue management systems and user friendly apps and software

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COVID-19 vaccinations Efficient appointment scheduling solutions

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Low-touch, socially distanced queuing

Instant Mobile Queue Management Package

applications for socially distanced queuing

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Appointment and arrival solutions

Manage appointments and customer flow efficiently

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Safer shopping Reduce crowds and lines with virtual queuing solutions

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Qmatic Orchestra 7

The platform for tailoring Customer Journey Management to your needs

Orchestra 7 box

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Qmatic Cloud Appointments

Simple and efficient for you and your customers.

Qmatic Cloud Appointments

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  • Qmatic Strengthens Board of Directors with Håkan Valberg

    Mölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced that Håkan Valberg joins Qmatic Board of Directors during its ongoing transformation to a SaaS company, providing clients with a quick time to value, efficiency gains, and an increased speed of innovation needed in an ever-changing environment.

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  • Meet Petra, our new Vice President of Human Resources

    Highly driven, energetic, a realist with a positive mindset that embraces change, meet Petra Hagensen, our new Vice President of Human Resources.

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  • Eva Fors elected to Qmatic's Board of Directors

    Eva Fors joins the Board of Directors at Qmatic during its transformation to a SaaS company – a model that aims to provide clients with quicker time to value, efficiency gains, and the increased speed of innovation needed in an ever-changing environment.

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Qmatic Blog

  • How to optimize customer journey with business intelligence

    As a service provider, it’s important to optimize your operations continuously. Collecting the right data is the first step, and there are great opportunities to reduce queue times, enhance the customer experience and identify areas of improvement. This article will explain about how business intelligence can help service providers optimize their customer journeys.

  • Smart appointments: Collecting data to improve appointment management

    With a smart appointment scheduling system, you can collect data from each touchpoint in the customer journey and process it to get insights for continuous improvement. This article aims to explain which data to collect and how to improve your organization with insights from the customer journey. 

  • Why and how to increase appointments

    In this article, I'll describe the difference between walk-ins and appointments. Also, I'll share my view on why you want to increase the number of appointments and how to succeed with it. In the end, you can download a guide about a new appointment solution, Qmatic Cloud Appointments.