Do you need to simplify your queue management, streamline your customer journey, or improve your customer experience?

We’ve spent the past 40 years developing smart solutions to help you do just that.

Explore your options

Keeps everything surprisingly simple

If you want to simplify and streamline your customer
journey management, Orchestra is a great place to start.

I like things simple

Self-Service Kiosks

Powerful digital receptionists

I need a digital receptionist

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Explore our solutions

Employee Apps

Convenient staff apps

Helps you provide a more personal level of service, instantly share data with your staff, increase employee mobility and optimize your resources.

Queue Management Systems

Integrated software, self-service kiosks and signage to reduce customer wait times, improve efficiency and increase revenues.

Appointment matchmaker

Scheduling software ensures the appointment is a positive overall experience, for example, by matching each visitor with your most relevant member of staff.

Simple advanced analytics

Enables you to put the data you are collecting to good use, so you can streamline your processes and refine the customer journey, using simplified advanced analytics and business intelligence. .

Customer Journey Management

Design customer journeys in our cloud solution. Bridge the gap between the online and physical world and deliver personal and friction-free experiences.

Mobile Queuing

Mobile queuing

Allow your customers to wait anywhere and provide real-time updates about the status of their wait. Reduce their perceived wait time and increase your productivity.

Digital signage

Combine content and context to engage your customers. Communicate relevant messages on the most relevant surface.

Customer feedback

Align real-time feedback with actual, measurable operations data that drives operational improvements in your organization.

We are proud of our Qmatic Partners and the close working relationship we have with each and every one of them.

We trust them completely and guarantee that you can too.

A system that you can bet your life on

How crucial is efficiency in healthcare?
We thought so. Which is why all of our solutions streamline, optimize, improve and simplify.

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News

  • Qmatic Appoints Stefan af Bjur as Global VP Public Sector

    Mölndal, Sweden, September 25, 2018 - Stefan af Bjur is appointed Global VP Public Sector - at Qmatic. With extensive experience from international business leadership positions, Mr. af Bjur provides additional strength to Qmatic’s continued growth. He will lead Qmatic’s Public Service Sector team in further developing the world class offerings that provides our customers the means to solve their challenges in streamlining their organizations and processes to provide best-In-class service experiences.

    Read more
  • Are tech trend spotting and predictions accurate?

    It would seem the future is still very hard to predict, unevenly distributed, and generally arrives late.

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  • 2X partner of 2018

    During FY18 CFM Gulf Computer Company has moved to be one of top revenue generators in the world for Qmatic.

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