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with our innovative customer journey management solutions, smart queue management systems and user friendly apps and software

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COVID-19 vaccinations Efficient appointment scheduling solutions

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Low-touch, socially distanced queuing

Instant Mobile Queue Management Package

applications for socially distanced queuing

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Appointment and arrival solutions

Manage appointments and customer flow efficiently

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Safer shopping Reduce crowds and lines with virtual queuing solutions

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Qmatic Orchestra 7

The platform for tailoring Customer Journey Management to your needs

Orchestra 7 box

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Qmatic Intro 8

The responsive, fast and secure self-service kiosk

Qmatic Intro 8 touch screen kiosk

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  • From the vaccination center in Ninove, Belgium: A tv screen showing queuing information and the door to vaccination booth nr 8. City of Ninove chooses Qmatic for their vaccination center

    When the Belgian City of Ninove was to set up a temporary center to distribute COVID-19 vaccinations to their citizens, they chose Qmatic to help them minimize waiting times while enabling social distancing for all visitors. 

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  • Qmatic appoints Chief Product Officer

    Mölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced the appointment of Mattias Bogeblad as its Chief Product Officer (CPO). Bogeblad will be part of Qmatic’ s Business Management Team reporting to the President and CEO of Qmatic, Robert Ekström.

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  • Qmatic  Launches eLearning platform for Clients


    Mölndal, Sweden - Qmatic, a global leader in Customer Journey Management, today announced the launch of Qmatic eLearning, a web-based eLearning platform for Clients. The platform offers a wide range of training courses covering basic to advanced configurations, available features, troubleshooting and maintenance, to in-depth knowledge of Qmatic Customer Journey Management solutions. This enables users to harness the full potential of Qmatic’s powerful suite of products and solutions and acquire new knowledge and up-to-date skills to increase productivity and optimize the use of their Qmatic solution.

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Qmatic Blog

  • Patient flow management tips for vaccination programs

    Many countries have started administering COVID-19 vaccines for the priority groups, and soon this will be extended to the rest of the population. Many vaccine providers are dealing with a large number of people every day. As well as making sure everything goes smoothly, they also need to make sure that social distancing measures are still respected both for the safety of patients and healthcare workers. In this article, we’ll give you a few tips on efficient patient flow management for vaccination programs.

  • Queue management systems in hospitals

    When visiting healthcare facilities, patients are generally worried, stressed, and sometimes even in pain. Therefore, hospitals need to create a comfortable environment. In this article, I've shared my recommendations on what to consider when you want to improve the patient experience.

  • Patient appointment systems in hospitals

    My experience has shown that hospitals face many challenges that emerge as long waiting times and poor patient experiences. In this article, I'll clarify why I believe investing in a patient appointment system is beneficial for both patients and staff members.