Qmatic
Cloud Solutions
Tailor and subscribe to the solution that suits your needs.
Maintenance, hosting and support included.
Qmatic Orchestra 7
The platform for tailoring Customer journey management to your needs
Self-Service Kiosks
Powerful digital receptionists
Explore our solutions
Convenient staff apps
Helps you provide a more personal level of service, instantly share data with your staff, increase employee mobility and optimize your resources.
Queue Management Systems
Integrated software, self-service kiosks and signage to reduce customer wait times, improve efficiency and increase revenues.
Appointment matchmaker
Scheduling software ensures the appointment is a positive overall experience, for example, by matching each visitor with your most relevant member of staff.
Advanced Analytics Simplified
Enables you to put the data you are collecting to good use, so you can streamline your processes and refine the customer journey, using simplified advanced analytics and business intelligence. .
Customer Journey Management
Design customer journeys in our cloud solution. Bridge the gap between the online and physical world and deliver personal and friction-free experiences.
Mobile queuing
Allow your customers to wait anywhere and provide real-time updates about the status of their wait. Reduce their perceived wait time and increase your productivity.
Digital signage
Combine content and context to engage your customers. Communicate relevant messages on the most relevant surface.
Customer feedback
Align real-time feedback with actual, measurable operations data that drives operational improvements in your organization.
Case Studies
Read some of our case studies from a range of industries across the world
News
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Welcome Isabelle!Read moreWelcome to Qmatic Isabelle Magnusson!
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Qmatic’s new HQ – a space for innovation, teamwork, and peopleRead moreQmatic continues to take new exciting step on its journey. A journey that started in 1981 with a crowded lunch restaurant in Mölndal, and later continued to Neongatan in 1993, has now entered a new era with Qmatic’s new headquarters at Krokslätts Fabriker, Mölndal, Sweden.
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Manchester Metropolitan Revolutionizes the Student Experience with QmaticRead moreManchester Metropolitan University is the one of the largest universities in the UK. With 38,000 students, 5000 employees, and more than 1,000 undergraduate, postgraduate and professional courses, Manchester Met educates and trains large numbers of legal and business professionals, scientists, engineers, teachers, health workers and creative professionals.
Qmatic Blog
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What is linear queuing?
In this blog post we’ll discuss the oldest and most common way to manage queues and waiting – Linear Queuing. But what does it exactly stand for, and how does it differentiate compared to other types of queuing principles? Learn all about the important factors when designing a linear queue, the benefits, and when it is the most suitable to use.
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How patient journey data can improve healthcare
Providing an excellent patient experience goes far beyond how well your caregivers treat physical ailments. It engages the entire patient journey – beginning with the information a potential patient finds online before deciding to book an appointment through how successfully the provider prevents a medical relapse, and including every physical, emotional, and environmental detail in between. Understanding the data points that exist at each of these steps is fundamental to the longevity and success of healthcare providers.
