Students don't want to wait in queues. The digital generation expects digital solutions without crowds – and a seamless experience.
For student center offices and administration offices on campus, Qmatic's Appointment Management Solutions for universities provide improved service efficiency. From the online appointment booking, with automatic notifications and reminders, to the self-check-in with QR code, students experience a smooth digital journey on their smartphones.
By improving students flow and reducing wait time, your operational efficiency increases, and with the minimized need for assistance by staff, operational costs are reduced.
With Qmatic's Virtual Queuing System for colleges and universities, students don't have to physically wait in line. Instead they can wait anywhere, monitoring their progress in real time and receiving notifications when it's their turn to be served. Every step in the journey from pre-arrival to post-serving is integrated, with the capability of generating valuable analytics.
Qmatic's Business Intelligence tools for universities provide you with the data and insights for you to make business decisions. Analytics and visual dashboards make it easier to tune your operations for optimizing resource use and improving performance, helping you find potential for improving your services.
With a range of mobile applications, your staff will have the proper tools to give students a more personalized service. With Qmatic’s apps, staff have the flexibility to get out from behind a counter and onto the service floor, to attend to students more directly and personally.
Find out their genuine opinions by letting students rate their experience. Whether immediate feedback to simple questions while still on the premises, or more complex online follow-up surveys, our feedback solutions give you the answers you need to improve the visitor experience.
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