Mobile Ticket
Let your customers wait virtually,
anywhere.
Offer virtual queues
Eliminate the need for customers to wait in a traditional waiting area and allow them to move freely and wait wherever they want.
Minimize wait times and crowds
Reduce wait times and crowds and eliminate lines inside your service environment. And create a relaxed and enjoyable waiting experience.
Build better customer relationships
Strengthen relationships and facilitate the customer journey with virtual queuing. Meet customers’ needs today and tomorrow – and on their own terms.
Manage customer flow and improve efficiency
Manage customer flow and minimize walkaways by keeping customers informed with status updates and notifications.
See what sets Mobile Ticket apart
Easy Access
Join the virtual queue via SMS, QR code, or URL link.
Automated Notifications
Get updates via SMS on queue status.
Queue Progress Monitoring
Track queue progress in real-time.
Multiple Branches
Find and enter virtual queues in nearby branches.
Service Availability
See all available services and waiting customers at the branch.
Pre-Entry
Join the virtual queue before arriving at the branch.
Feedback
Receive automated feedback
forms after the service is completed
Appointment Check-in
Check in and get in line for scheduled appointments.
Support Multiple Languages
Available in multiple languages and RTL (Right to left).
Customized Branding
Match your brand with custom colors, text, and logo.
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Security
Authenticate Mobile Ticket users with a one-time password, set up a geofence, and more.
Virtual Meetings
Conduct virtual meetings by integrating Microsoft Teams and Zoom.
Message Boxes
Add pop-ups that link to forms, surveys, videos, or any other page you want to share.
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Wait Time Estimations
Give customers a better understanding of how long they will be waiting in line.
Delay Visit
Empower customers to hold their place in line by adding extra time.
How It Works
Empower your customers with a simple and secure way to get in line from their mobile devices while eliminating lines and crowded areas in your service environment.
Let customers enter the virtual queue in a variety of ways
Customers can enter the virtual queue via QR code, SMS, or web link. From there, they can select the service they need and join the queue.
Follow queue progress in real-time and receive notifications
Once customers have joined the queue, they can now wait anywhere they want and track the progress of the queue in real-time. Notifications of their place in the queue can be sent via SMS, depending on the customer's preference.
Get served
When it's their turn to be served, customers will receive another notification. They can then proceed to the service point to be served.
Mobile Ticket by Text
Looking to set up a virtual queue that can be accessed via SMS?
Then Mobile Ticket by Text is the answer. Here, customers can text a designated number to enter the queue, choose their desired service, and wait until notified. Simple, easy, and convenient!
Message Boxes
With Message Boxes, you can easily add links to forms, feedback surveys, informative videos, or any other page you want to share with your customers while they wait.
Estimated Wait Time
Give customers a better understanding of how long they will wait and create a better waiting experience.
