- Low maintenance
- Ready for intense use in public settings
- Low operational costs
- Ticket or ticketless check-in
- Multi-language support
- 22" and 10" display sizes available
- Floor, counter and wall mounting options
- Operates on all modern Qmatic platforms
- Software to customize the touch screen as you like
- Optional peripherals such as barcode / QR code scanner
Self-service kiosks
Optimize the customer flow, reduce queues and wait times and improve customer experience with self-service kiosks for arrival and check-in.
Key Benefits
Why Self-Service Kiosks?
From arrival and check-in to queue management, self-service kiosks enhance customer flow, decrease wait time and crowds, and improve your operational efficiency while elevating the customer experience at your premises.
Improve Operations
- Reduce waiting times and queues, and enhance customer flow
- Segment customers to avoid unnecessary waiting
- Free up employees to manage higher-level tasks for better service quality and optimized staff productivity
- Increase employee and customer satisfaction
Increase Profit
- Attract more customers and increase foot traffic
- Match staff member to customer needs and build trust and customer loyalty
- Reduce transaction times, walkaways and no-shows
- Identify customers for cross-selling and upselling
Enhance Customer Experience
- Improve the service experience and increase customer satisfaction
- Offer a personalized and unified experience based on service needs
- Create a relaxed and enjoyable service environment by offering clear and visual communication to make customers feel at ease.
Qmatic Certified hardware
Check-in Kiosks
Qmatic's certified Check-in Kiosks are designed to offer the perfect solution for your customers to check in for an appointment or get in line for different services upon arrival, ensuring a smooth customer experience.
Whether in healthcare settings, public institutions, retail, or banking, these versatile and low-maintenance kiosks are ready for frequent use.
With our certified hardware devices, you get the latest technology available, future-proof compatibility, and longevity to safeguard your investment.
Qmatic supports a number of certified hardware and selected third-party suppliers. To fit with our software platforms, we have developed tailored hardware apps to ensure your solution will run with optimal performance.
-1.png?width=829&name=start-page_illustration_expanded%20(2)-1.png)
Get in control of the entire customer journey
Get the best out of your kiosks by connecting them to a complete customer journey management solution that can manage your customers before, during, and after services. From appointment booking, through the arrival process, to service delivery and feedback collection - all in one platform.
.png?width=1414&name=Intro_17_qr_front%20(1).png)
Qmatic proprietary hardware
Qmatic Intro 17
Qmatic Intro 17 offers a sophisticated, function-rich and fault-tolerant kiosk equipped with a 17-inch touchscreen.
From self-service and check-in to queue management, the Intro 17 puts your visitors in control the moment they enter your premises, allowing you to coordinate and reallocate resources more efficiently and effectively.
The kiosk features a wide array of compatible peripherals such as card reader, camera kit, barcode scanner and more. This allows you to create an all-in-one solution to match your unique business needs. And with versatile installation options, the kiosk blends in naturally in your service environment—on an aisle, counter or tight wall space, or integrated into a freestanding floor mount— the Intro 17 fits just about anywhere.
Qmatic proprietary hardware
Qmatic Intro 8
Equipped with a highly responsive 8-inch touchscreen, Qmatic Intro 8 provide users with a self-service kiosk that is easy to use and where the slightest touch is immediately detected, ensuring a satisfying and intuitive experience for customers.
Thanks to its unique combination of sleek design, convenient size, and powerful functionality Qmatic Intro 8 can be found in installations across the globe and is widely used in retail stores, department stores, pharmacies, hospitals, clinics, public offices, banks, and more.
The kiosk offers many mounting options for seamless integration into all types of environments and can easily be mounted on walls, on a stand-alone pedestal or placed on a countertop.
Qmatic proprietary hardware
Qmatic Intro 5
Qmatic Intro 5 is our most straightforward, powerful kiosk. Composed of a thermal printer, five large illuminated tactile buttons and glass-front, the Intro 5 offers a controlled set of service options and information that are easy to swap.
The kiosk’s easy-to-use design lets visitors easily and quickly select their preferred service upon arrival. And as part of Qmatic’s Intro-series, the kiosk can run on all Qmatic platforms.
The kiosk is highly reliable and designed for 24/7 usage in high-traffic environments and can easily be placed on countertops, mounted on walls or on floor stand.
Put your message directly into the hands of your visitors
For consistent, reliable printing and professional quality results choose Genuine Tickets from Qmatic.
Our tickets are produced from custom thermal paper for lower power consumption and high printing quality to perform best together with our printer hardware, giving you outstanding value and selection.
The tickets can be customized and are BPA-free, RoHS compliant, certified under FSC regulation, and 100% recyclable.