Self-service kiosks

Optimize the customer flow, reduce queues and wait times and improve customer experience with self-service kiosks for arrival and check-in.

Check-in kiosk 22 floor Check-in kiosk 22 floor Check-in kiosk 22 floor
Key Benefits

Why Self-Service Kiosks?

From arrival and check-in to queue management, self-service kiosks enhance customer flow, decrease wait time and crowds, and improve your operational efficiency while elevating the customer experience at your premises.

Improve Operations


  • Reduce waiting times and queues, and enhance customer flow
  • Segment customers to avoid unnecessary waiting
  • Free up employees to manage higher-level tasks for better service quality and optimized staff productivity
  • Increase employee and customer satisfaction

Increase Profit


  • Attract more customers and increase foot traffic
  • Match staff member to customer needs and build trust and customer loyalty
  • Reduce transaction times, walkaways and no-shows
  • Identify customers for cross-selling and upselling

Enhance Customer Experience


  • Improve the service experience and increase customer satisfaction
  • Offer a personalized and unified experience based on service needs
  • Create a relaxed and enjoyable service environment by offering clear and visual communication to make customers feel at ease.
Self-service kiosks

Kiosks for every need

40 years of experience have gone into our assortment of self-service kiosks, ensuring they are highly reliable, interactive, and suitable for many environments and purposes. Whether it is for public offices, retail stores, financial institutions, or hospital settings, each one of these purpose-built self-service kiosks will become a valued member of your staff and enhance the customer experience.  

Self-sufficiency leads to greater efficiency

With Qmatic's selection of check-in kiosks, we can ensure everyone knows when, how and what they are supposed to be doing from the moment they walk into your premises. Everything to keep your staff well informed and your visitors in control, so that you can coordinate and plan your resources more efficiently. 

Qmatic Certified Hardware

Check-in Kiosks

Check-in kiosk 22 floor Qmatic
Qmatic Certified hardware

Check-in Kiosks

Qmatic's certified Check-in Kiosks are designed to offer the perfect solution for your customers to check in for an appointment or get in line for different services upon arrival, ensuring a smooth customer experience.

Whether in healthcare settings, public institutions, retail, or banking, these versatile and low-maintenance kiosks are ready for frequent use.

With our certified hardware devices, you get the latest technology available, future-proof compatibility, and longevity to safeguard your investment.

Qmatic supports a number of certified hardware and selected third-party suppliers. To fit with our software platforms, we have developed tailored hardware apps to ensure your solution will run with optimal performance.


  • Low maintenance
  • Ready for intense use in public settings
  • Low operational costs
  • Ticket or ticketless check-in
  • Multi-language support
  • 22" and 10" display sizes available
  • Floor, counter and wall mounting options
  • Operates on all modern Qmatic platforms 
  • Software to customize the touch screen as you like
  • Optional peripherals such as barcode / QR code scanner
experience cloud portal

Get in control of the entire customer journey

Get the best out of your kiosks by connecting them to a complete customer journey management solution that can manage your customers before, during, and after services. From appointment booking, through the arrival process, to service delivery and feedback collection - all in one platform. 


Qmatic Proprietary Hardware

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Qmatic proprietary hardware

Qmatic Intro 17

Qmatic Intro 17 offers a sophisticated, function-rich and fault-tolerant kiosk equipped with a 17-inch touchscreen.

From self-service and check-in to queue management, the Intro 17 puts your visitors in control the moment they enter your premises, allowing you to coordinate and reallocate resources more efficiently and effectively.

The kiosk features a wide array of compatible peripherals such as card reader, camera kit, barcode scanner and more. This allows you to create an all-in-one solution to match your unique business needs. And with versatile installation options, the kiosk blends in naturally in your service environment—on an aisle, counter or tight wall space, or integrated into a freestanding floor mount— the Intro 17 fits just about anywhere.

  • 17-inch color LCD with PCAP technology 
  • Thermal printer 
  • Premium quality aluminum case 
  • Built-in web browser  
  • Qmatic Linux Embedded Platform
  • Multi-language support
  • Built-in loudspeakers
  • Secure communication with HTTPS and SSL  
  • Support for Distributed Operations 
  • Operates on all Qmatic platforms 
  • Commercial grade 
  • Surface editor for informative and attractive user interface designs

Our Intro 17 kiosk is compatible with a wide array of peripherals. 

  • Magnetic Stripe Reader (MSR)
  • Barcode Scanner
  • NFC Card Reader
  • Keypad
  • Camera Kit
Qmatic proprietary hardware

Qmatic Intro 8

Equipped with a highly responsive 8-inch touchscreen, Qmatic Intro 8 provide users with a self-service kiosk that is easy to use and where the slightest touch is immediately detected, ensuring a satisfying and intuitive experience for customers.

Thanks to its unique combination of sleek design, convenient size, and powerful functionality Qmatic Intro 8 can be found in installations across the globe and is widely used in retail stores, department stores, pharmacies, hospitals, clinics, public offices, banks, and more. 

The kiosk offers many mounting options for seamless integration into all types of environments and can easily be mounted on walls, on a stand-alone pedestal or placed on a countertop.

  • 8-inch PCAP touchscreen

  • Flexible options for services, sub-services, and languages

  • Operates on all Qmatic platforms

  • Low power consumption

  • Key lock security

  • Thermal printer

  • Support for Distributed Operations 

  • Secure communication with HTTPS and SSL

  • Multi-language support

Intro 8 is compatible with the following peripheral:

  • Magnetic Stripe Reader (MSR)
Qmatic proprietary hardware

Qmatic Intro 5

Qmatic Intro 5 is our most straightforward, powerful kiosk. Composed of a thermal printer, five large illuminated tactile buttons and glass-front, the Intro 5 offers a controlled set of service options and information that are easy to swap.

The kiosk’s easy-to-use design lets visitors easily and quickly select their preferred service upon arrival. And as part of Qmatic’s Intro-series, the kiosk can run on all Qmatic platforms.

The kiosk is highly reliable and designed for 24/7 usage in high-traffic environments and can easily be placed on countertops, mounted on walls or on floor stand.

  • Key lock security
  • Print tickets in any language
  • Backlit ticket buttons for easy visibility in bright environments
  • Low power consumption
  • Operates on all Qmatic Platforms
  • Tactile buttons
  • Ethernet connection
  • Thermal Printer
  • Supports all Windows fonts

Intro 5 is compatible with the following peripheral:

  • Magnetic Stripe Reader (MSR)

Put your message directly into the hands of your visitors

For consistent, reliable printing and professional quality results choose Genuine Tickets from Qmatic.

Our tickets are produced from custom thermal paper for lower power consumption and high printing quality to perform best together with our printer hardware, giving you outstanding value and selection.

The tickets can be customized and are BPA-free, RoHS compliant, certified under FSC regulation, and 100% recyclable.

Contact Us

Get in touch today

Are you interested in Qmatic's assortment of self-service kiosks for arrival and check-in? Fill out the form and we will reach out to you.