Due to the pent-up need for services, there's an increased risk for overcrowded waiting areas during the reopening period. Do you have a plan for reopening to ensure adherence to regulations and restrictions?
Our appointment and virtual queue management solutions include all the functionality you need to reopen and provide services in a safe manner.
How can government offices ensure safe customer journeys and work environment for staff, while also striving to deliver services and improve customers' satisfaction?
Learn more about virtual queuing solutions and appointment systems in the public sector in this guide.
Qmatic provides the digital intelligence public services need to analyse the experiences of customers and staff. We help government institutions get the most value from their resources, without adding to personal workloads.
Our waiting line management solutions help:
There's a lot of things to consider before investing in a customer journey management solution, but how do you make sure it ticks all the boxes and fulfills your organization's needs?
Download this guide to learn about what to consider and how to choose a solution that fits you.