Platform
Enterprise solution built for organizations with complex requirements, multiple service points, and branches
An intuitive, dynamic all-in-one platform that creates seamless customer journeys and enhanced customer and employee experiences with its suite of solutions and services
See Qmatic Cloud Solution from the inside
Customer journey management
Create more valuable and personalized experiences for your customers through simple scheduling
Gain a clear overview of your resource allocation, identify gaps, and optimize utilization to meet customer demand
Empower your staff to deliver faster, smoother customer service.
Journey Management is the core orchestration engine within Qmatic Orchestra Platform.
Create a seamless first impression from the moment customers arrives.
Elevate your customer experience with informative and engaging digital signage solutions
Let your customers wait virtually, anywhere, with virtual queues
Ensure your system is always optimized and working perfectly
Connect your favorite tools to Qmatic and empower your customer journey management system with third-party integrations.
Powered data platform
Industries
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Manage and optimize the flow of patients from arrival to discharge
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Deliver accessible and efficient services that meet citizen expectations
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Provide a frictionless customer experience that boost loyalty and sales
Provide fast and efficient services and improve the customer and workforce experience
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Manage visits and appointments at your branch offices with ease
Create easy access to student services both on-campus and online
Become a partner
Explore the benefits of partnering with Qmatic
Grow your business by selling Qmatic solutions
Build integrated solutions that extend Qmatic capabilities
Deliver certified hardware for seamless Qmatic solutions
Find a Qmatic partner in your region
Insights
Explore insights, trends, and ideas shaping the future of customer journeys.
See how organizations use Qmatic to improve customer experiences and operations.
Explore guides, reports, webinars, and other resources from Qmatic.
Stay up to date with the latest news and announcements from Qmatic.
About Qmatic
Products
Qmatic AI
Powered data platform
Products
Solutions
Partners
Become a partner
For Partners
Insights
Insights
About Qmatic
Trusted by organizations in 120 countries to enable 2 billion customer journeys annually – we take your security seriously.
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Data is encrypted both at rest and in motion. Qmatic uses Transport Layer Security (TLS) to ensure that all communication to and from our Customer Journey Management Platform is encrypted. All sensitive data is stored...
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Qmatic Customer Journey Management Platform can be seamlessly integrated with your single sign-on (SSO) provider, as well as providing an option for using our user repository. All user data is safe and secure.Access...
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We adhere to a strict software development life-cycle (SDLC) that includes review, testing, automated vulnerability scanning, and quality assurance processes that ensure a high-quality and secure product. External...
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Our platform is designed to be scalable and reliable. We build our systems using industry-standard tools and practices, we run our systems on proven cloud providers leveraging their high-availability and redundancy...
We have monitoring in place to ensure availability and performance, our support teams are proactively notified of any service interruption or unusual activity.
For cases where we handle your data, we provide a detailed privacy policy.
