grâce à nos systèmes innovants dédiés au parcours client, nos solutions intelligentes de gestion des files d'attente ainsi que nos applications et logiciels conviviaux
Instant Mobile Queue Management Package
Si vous désirez simplifier et harmoniser lagestion de votre parcours client, Orchestra est le point de départ idéal.
Des réceptionnistes numériques performants
Qmatic s’engage à tenir les acteurs du secteur pleinement informés de l’évolution de la situation et à les soutenir pendant cette période difficile, tout en respectant les directives et recommandations des autorités locales.
La collaboration réussie entre Qmatic, leader mondial de la gestion du parcours client et la ville d'Utrecht se poursuit avec un contrat étendu incluant un système de rendez-vous de pointe basé sur le cloud.
Government offices around the world are opening up again and the demands on their services are bigger than ever. Here I will tell you how government offices, city halls and other public service offices can go about to assure adherence to regulations and restrictions regarding covid-19 pandemic and still start providing services to the society again.
In the coming weeks or months, lockdown and restrictions will be eased, and service providers will need to be prepared to accommodate customers in these times. As the COVID-19 risk will still potentially be high and some restrictions will still be in place, they need to remain cautious when reopening their premises and delivering their services.
As the situation changes, businesses and organizations need to adapt to the new normal. For service providers who remain open, the need for a safer environment for staff and visitors is becoming more important than ever.
