The Customer Journey Management platform trusted by leading brands to improve operations, increase profit, and enhance customer and employee experiences
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Great Experiences On Demand
Get all the tools you need to create seamless customer journeys and great experiences that delight your customers, empower your workforce, and boost your operations with our cloud-based, all-in-one platform.
All the tools you need to create seamless customer journeys.
Queue Management
Optimize the customer flow, reduce queues and waiting time and provide a seamless customer experience.
Appointment Management
Allow customers to schedule appointments online or by phone, distribute workload evenly throughout the workday, and plan your resources in advance.
Virtual Queuing
Let customers wait from anywhere using a mobile device while monitoring their progress in real-time, and send them notifications when it’s their turn to be served.
Business Intelligence
Get real-time information to optimize your operations, along with extensive statistics and reports to help you improve your services.
Virtual Meetings
Enable customers to connect and get services remotely via a video meeting.
Customer Feedback
Capture customer feedback in real-time, and take quick action to optimize business processes and improve the customer experience.
“I would absolutely recommend it to any public jurisdiction that has a public service center. Qmatic is a great system for ticketing and queuing and much more”
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Integrations
Qmatic integrates with your virtual meeting platform, calendar, CRM, digital signage, data visualization tools, and more.
Explore the latest from Qmatic
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Demo Webinar: Exploring the Qmatic Experience Cloud Platform
Watch Anna, Head of Marketing and Robert Mabrouki, Head of Presales at Qmatic, as they explore the Qmatic Experience Cloud platform and its capabilities in this demo webinar.
The Complete Guide to Queue Management Systems
In our guide on Queue Management Systems, you’ll discover what queue management is all about, explore the benefits it can offer your business, and learn how these systems operate. We also dive into what to consider when choosing the right Queue Management System for your needs.
Improving Government Efficiency: 3 Practical Ways to Make a Difference
Public Service of Wallonia Overcome Service Challenges and Streamline Operations with Qmatic
Product Updates 2024 Recap
Whitepaper: Transforming patient experience in laboratories
Ready to elevate your Customer Experience?
