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Qmatic Expands AI Portfolio with Qmatic AI Chat
Earlier this year, Qmatic introduced Qmatic AI — the company’s strategic AI ecosystem designed to transform enterprise customer journeys through intelligent automation, accessibility, and conversational experiences.
June 17, 2026
2 min read
End of Support Announcement for Business Intelligence Module in Qmatic Orchestra
Qmatic has decided to end support for the Business Intelligence module in Qmatic Orchestra 6.X and 7.X. This decision has been made to streamline our offerings and focus on the core functionalities that best serve our clients’ needs. Many of our clients have already transitioned to using Data Connec...
2 min read
Qmatic Experience Cloud Updates - March 2025
This month, we introduced several new features and improvements in Qmatic Experience Cloud, including support for 19 additional languages on the Online Booking page, new appointment status labels, and much more. Here's what's new: Online Booking 19 New Languages Available The Online Booking page now...
2 min read
Qmatic Earns Spot on G2’s 2025 Best Software Awards for Best Office Products
Qmatic today announced it has been named to G2’s 2025 Best Software Awards for Best Office Management Software Products. As the world’s largest and most trusted software marketplace, G2 reaches 100 million buyers annually. Its annual Best Software Awards rank the world’s best software companies and ...
1 min read
Orchestra 7.4 Update 4 Now Available
We are happy to share that Orchestra 7.4 Update 4 is now available. This update features a complete redesign of the 'Branches' section in Business Configuration, making it easier for admins to manage their branches and publishing processes. Additionally, the updates include new features, performance...
4 min read
Product Updates 2024 Recap
Before we head into 2025, we want to look back at some of the key updates and features we've introduced over the past year, making our products and solutions more powerful, seamless, and easier to use - all with the help of our clients and their valuable feedback. We are proud to see that so many ne...
1 min read
Qmatic Experience Cloud Updates – October
This October, we added a new metric to the Serve application along with other updates to improve the user experience in Qmatic Experience Cloud. Here’s what’s new: New metric available: Overdue Time We’ve added a new metric for appointment-based visits in the Serve application called overdue time. T...
1 min read
Qmatic Experience Cloud Updates - September
This September, we’ve introduced several enhancements to improve the user experience in Qmatic Experience Cloud. Here’s what’s new: Improved navigation experience in “Serve” Default Language Settings: You can now set a default language for visits, making it easier to see this information directly on...
1 min read
Improved access control and streamlined workflow with Service-Based Permissions
Today, we’re introducing Service-Based Permissions for Qmatic Experience Cloud, a new feature that allows admins to assign permissions to users based on specific services, offering greater flexibility in managing access control. With Service-Based Permissions, the system automatically filters out ir...