Improved access control and streamlined workflow with Service-Based Permissions

Blog title: Improved access control and streamlined workflow with Service-Based Permissions

Iryna Ananko |September 18 2024 2 min

Today, we’re introducing Service-Based Permissions for Qmatic Experience Cloud, a new feature that allows admins to assign permissions to users based on specific services, offering greater flexibility in managing access control.

With Service-Based Permissions, the system automatically filters out irrelevant appointments and resources, ensuring that users only see information relevant to the services they provide at the branch when they log in. This helps create an improved user experience with streamlined and more secure workflows.

For example, if you work at a branch with multiple departments offering different services, Service-Based Permissions ensure that users only have access to information relevant to their assigned role and their department's specific services. This helps you focus on your work without unnecessary distractions while enhancing security by limiting access.

Getting started with Service-Based Permissions

To leverage Service-Based Permissions in Qmatic Experience Cloud, contact your local Onboarding Team to get started.

Availability:

We are currently doing a phased rollout, where the plan is to have Service-Based Permissions ready for all users by October.

Want to learn more?

Contact us to schedule a demo and learn more about service-level permissions.

Iryna Ananko

Iryna Ananko

Product Owner, Qmatic Experience Cloud

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