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Qmatic Expands AI Portfolio with Qmatic AI Chat
Earlier this year, Qmatic introduced Qmatic AI — the company’s strategic AI ecosystem designed to transform enterprise customer journeys through intelligent automation, accessibility, and conversational experiences.
June 17, 2026
1 min read
Qmatic Experience Cloud Updates - September
This September, we’ve introduced several enhancements to improve the user experience in Qmatic Experience Cloud. Here’s what’s new: Improved navigation experience in “Serve” Default Language Settings: You can now set a default language for visits, making it easier to see this information directly on...
1 min read
Improved access control and streamlined workflow with Service-Based Permissions
Today, we’re introducing Service-Based Permissions for Qmatic Experience Cloud, a new feature that allows admins to assign permissions to users based on specific services, offering greater flexibility in managing access control. With Service-Based Permissions, the system automatically filters out ir...