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Qmatic Expands AI Portfolio with Qmatic AI Chat
Earlier this year, Qmatic introduced Qmatic AI — the company’s strategic AI ecosystem designed to transform enterprise customer journeys through intelligent automation, accessibility, and conversational experiences.
June 17, 2026
1 min read
Introducing Estimated Wait Time in Qmatic Mobile Ticket
We've added a new feature in Mobile Ticket to make the waiting experience even smoother - Estimated Wait Time. The new Mobile Ticket feature estimates customers' wait time before a staff member calls them from the queue. This makes it easier for customers to plan their time better, reduces uncertain...
2 min read
New feature: Message Boxes in Mobile Ticket
Today, we're happy to announce our latest feature for Mobile Ticket called Message Boxes, which makes it easier for you to engage with your customers during the waiting process and deliver a more interactive experience. Introducing Message Boxes in Mobile Ticket At Qmatic, we understand that conveni...
3 min read
Introducing Mobile Ticket by Text: Allow customers to join a queue via text
At Qmatic, we're continuously looking for ways to improve how customers connect to different services to make the customer journey seamless and friction-free. Customers want to be empowered and have to possibility to choose between multiple options when joining a queue for different services. We've ...
2 min read
Delay Your Visit and Wait With More Flexibility and Control
A new year brings new opportunities. But also new features for our clients! And this time, we are pleased to announce our latest feature for Mobile Ticket called Delay Visit. The Delay Visit feature gives customers the ability to have more flexibility and control over their waiting experience. Custo...