Customer stories

Explore our selection of customer stories to find out more about how we have helped some of our clients from around the world

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Public

University West Increases Staff and Student Satisfaction with Qmatic

University West partners with Qmatic to implement a state of the art queue management solution for its service center.

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Customer stories

Explore our selection of customer stories to find out more about how we have helped some of our clients from around the world

All Public Retail Healthcare Financial Customer Experience All Public Retail Healthcare Financial Customer Experience

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Public

University West Increases Staff and Student Satisfaction with Qmatic

Retail

Shopping by appointment made easy at Scapino

Public

Swiss Civil Registry Office Turns to Qmatic for a Seamless Visitor Flow

Healthcare

St. Josef’s Hospital Wiesbaden reduces waiting time by 50% with Qmatic

Public

The City of Utrecht Creates a Seamless Citizen Journey with Qmatic

Healthcare

Goodbye counter. Hello innovative Qmatic kiosk

Public

Uppsala Municipality Use Qmatic to Create a Better Visitor Flow

Public

Upplands-Bro Municipality manages 2,000 visitors every month with Qmatic

Healthcare

Swindon Borough Council Chooses Qmatic to Manage Appointments With Ease

Retail

Telia Challenges the Traditional Retail Landscape with Qmatic

Healthcare

Improving Patient Experience in Tallinn Children's Hospital

Public

Islington Council Manages Omnichannel Services with Qmatic

Healthcare

SYNLAB Creates an Effortless Patient Journey with Qmatic

Retail

Swedish Retailer Stadium Enhances the Customer and Staff Experience with Innovative Solutions

Public

Stad Ninove uses Qmatic to distribute vaccines in a safe way

Healthcare

Qmatic Creates an Accessible and Seamless Health Screening Experience at Special Olympics USA

Healthcare

Outpatient Care Center Decreases Patient Wait Times 50% with Qmatic

Retail

SNCF improved its Administration and Customer Experience with Qmatic

Public

Public Service of Wallonia Overcome Service Challenges and Streamline Operations with Qmatic

Retail

Transforming the in-branch customer experience at The Post Office

Public

Qmatic Helps Modernize the DOT Experience in Pennsylvania

Public

Pijnacker City Hall creates a mobile workforce with Qmatic

Retail

Introducing an Omnichannel Customer Experience at Omniva Post Offices

Retail

Oma Hair Salon offers a safer customer experience by reducing crowds and lines with Qmatic

Public

Consulate turns to Qmatic to guarantee shorter wait times and more efficient service

Retail

Mechanum Puts Customers First with Qmatic

Healthcare

Kinetika Sardegna Partners with Qmatic to Manage the Patient Flow

Public

Manchester Metropolitan University Revolutionizes the Student Experience with Qmatic

Healthcare

King’s College Hospital Improves the Patient Experience in its Children’s Phlebotomy Department

Retail

ICA Boost its Online Shopping with Click & Collect from Qmatic

Public

Gwinnett County WIC Reduces Wait Time up to 96%

Retail

Telecom Company GTA Redefines its Customer Experience with Qmatic

Healthcare

Groene Hart Hospital Leverages Qmatic for a Safer Patient Experience

Retail

Eataly Creates More Direct and Personalized Interactions with Qmatic

Public

DCRA Increases Productivity and Gains Key Data Insights

Public

Darlington Borough Council Creates a Seamless and Reliable Environment for Customers and Staff

Healthcare

Guarnieri Offers an Organized Patient Flow with Qmatic Patient Journey Management

Public

Qmatic Experience Cloud: A Catalyst for Digital Transformation for the City of Brussels

Healthcare

Montpellier University Hospital Improves the Patient Experience with Qmatic

Public

Qmatic Helps Keep Business Growing and Citizens Moving at Clark County

Public

The City of Minneapolis Service Center Reimagines the Public Experience with Qmatic

Financial

Capitec Makes Banking Easier for Customers with Qmatic

Public

Canton of Basel Stadt

Public

The Brazilian Consulate in Hartford Uses Qmatic to Streamline the Visitor Flow

Retail

Avis Relies on Qmatic to Offer a Better Experience in Their Network of Offices

Public

Arapahoe County Transforms its Operations with Qmatic

Retail

Apoteket Optimizes the Customer Journey with Qmatic

Healthcare

Alliar Médicos à Frente Reduces Average Wait Time and Increases Productivity with Qmatic

Customer Experience

A&K Hurt Market Streamlines Fresh Food Service and Improves In-Store Experience with Qmatic

Retail

Air-Calédonie’s integration with Qmatic managed to reduced wait time from 5 hours to 2 minutes.

Healthcare

Qmatic Optimize the Patient Flows at ADRZ Hospital in the Netherlands