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Qmatic Expands AI Portfolio with Qmatic AI Chat
Earlier this year, Qmatic introduced Qmatic AI — the company’s strategic AI ecosystem designed to transform enterprise customer journeys through intelligent automation, accessibility, and conversational experiences.
June 17, 2026
2 min read
Product Updates – December 2025
Before we wrap up the year and look ahead to what’s next, we want to share the latest enhancements made in Qmatic Experience Cloud. From notifications for missed turns to room booking capabilities, these updates focus on reducing uncertainty, increasing control, and improving the experience for cust...
1 min read
Qmatic Experience Cloud Updates - September
This September, we’ve introduced several enhancements to improve the user experience in Qmatic Experience Cloud. Here’s what’s new: Improved navigation experience in “Serve” Default Language Settings: You can now set a default language for visits, making it easier to see this information directly on...
1 min read
New Updates and Improvements to the Online Booking Page
We’re excited to share that we have made several updates to the Online Booking page, which is now available in Qmatic Experience Cloud. These updates have been made based on valuable feedback from our clients, with the aim of providing a more streamlined, user-friendly, and high-performance booking ...
2 min read
Calendar 2.0 now available
We are happy to share that our latest update Calendar 2.0, is now available on Qmatic Xtend. The new Calendar 2.0 update includes many improvements and features, such as appointment blocking, improved configuration and resource management, and an enhanced calendar view! Calendar 2.0 allows users to ...
2 min read
New features and improvements in Counter Update
Our Counter application provides staff with an overview of all waiting customers and various options to call and serve customers on-site or online, depending on their location. Additional functionality includes transferring visits to different queues and staff members, opening and closing counters, ...
1 min read
New colors in Qmatic Orchestra 7.3
As some of you may already have noticed, the colors in our Qmatic Orchestra 7.3 and Qmatic Cloud Solutions applications (Concierge, Counter) have changed. Back in February 2022, we rolled out our new visual brand identity and updated our logo. We completely transformed our brand to reflect better th...
0 min read
Orchestra 7.3 Now Supports MS SQL Server 2019
With the latest update of Orchestra 7.3, update 1, we now support MS SQL Server 2019. This means that customers with on-prem systems that are happy with the reporting tool found in Orchestra 6.2, known as Business Intelligence (BI) can now move to Orchestra 7.3. They will get the same BI tool and ga...