Retail
The ability to get a shopper to buy just one more item, when they are in the store, is the holy grail of retail. When you consider how many millions of …
Finance
Even with the current technology hype around iBeacons and BLE, most people probably have never heard of it. But more and more companies are now taking …
Customer Experience
In today’s highly competitive business climate, being able to attract, serve and satisfy more customers is a key to success and increasing revenue. A …
It helps to have a basic understanding of the different types of customer flow configurations you can use; mainly linear queuing and virtual queuing.
Alistair Agnew
Sven-Olof Husmark
