Customer Experience Blog - Qmatic

How do you do efficient queue management when reopening your facilities? Read more to learn about what to prepare & a few tips to manage customer journeys.

What to consider when choosing a queue management system? Here are the important factors that you should consider before investing in a solution.

How virtual queuing and mobile solutions can help grocery stores and pharmacies to practice social distancing and limit the number of people in the store.

Reduce long waiting times in order to considerably improve the customer experience! In this article you'll find out more about queue management systems.

Would you like to find efficient solutions for queuing problems? In this article you can get insights on how to improve the customer's waiting experience.

One of the most common ways to manage queue is through linear queuing. Here you can read about the most common ways of queuing.

What does invisible queue mean and how is it different from other types of queuing principles? In this blog article you will find the answer.

Qmatic wait times analysis and tools helps outpatient clinics keep staff, patients, and providers informed about queue management and other pain points.