Customer Experience Blog - Qmatic

The patient flow should showcase the professionalism of the hospital and connect the patient to an elevated experience.

Bottom line: turning the waiting room into a positive experience can benefit both the patient and the staff.

How can a queue management system in hospitals improve patient flow? Read how you can implement safe and efficient patient journeys with queuing solutions.

Time to invest in patient appointment systems in hospitals which are beneficial for both patients & staff members. Find out more about it in this article!

As a healthcare organization, you’re usually measured on the quality of service you offer to patients and how many patients you are able to successfully …

A major first step on the road towards full journey management is an online booking system. Here’s five reasons why healthcare should embrace them too.

Find out more about healthcare trends and take customer complaints into account to improve the quality of care with the right patient journey management.

Learn how you can ensure a good patient experience. Online Appointment Booking. Virtual Queue Management. Data Intelligence. Resource Management.