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2 min read
Public / Government / Mobile / Featured / Digital Transformation / Government Efficiency / Insights
Meeting Citizens Changing Expectations
We live in a world where you can order a pizza at the touch of a button or book a flight with just a few swipes. So, it’s understandable that citizens have high expectations. If they’re confronted by long queues or a lack of information when they use your services, they’re far more likely to start a...
3 min read
Customer Experience / Retail / Productivity / Mobile
Get Mobile - How to Improve Productivity, Personalization, and Profit
Did you know that it’s quite possible that as many as three-quarters of the people who walk into a retail location have never been there before? A recent holiday retail study from Deloitte indicates that 73% of customers intend to visit new or different retailers this holiday season. What that means...