Technology
We have entered a brave new world where data and insights rule supreme. Gone are the days when the Mad Men scrambled for the big idea between cocktails…a …
Customer Experience
A couple of weeks into 2015, I feel it is time to reflect on the last twelve months in the world of Customer Experience. Twelve months is not a …
The mobile revolution will inevitably transform most companies business in the next decade and it will trigger a more radical transformation toward …