Customer Experience Blog - Qmatic

Qmatic offers 10 ways retailers can create efficient, inspiring, rewarding in-store experiences for time pressed, cost sensitive online shoppers this …

Shoppers want what they want–online and onsite. For retailers, this means understanding the demands and having the resources to meet them, even as they …

Rather than allowing customers to wait aimlessly for service, service providers can use mobile apps like MyFunWait to improve the customer journey …