Customer Experience Blog - Qmatic

The Qmatic Business Intelligence solution equips businesses to map, define and evaluate the customer journey process to attract and keep customers.

A happy holidays poem from Qmatic, wishing you a season full of happy customers, great journeys, and short queues.

Knowing how to differentiate and personalize the customer experience requires honest feedback. Here’s how to gather it quickly and with a high response …

Read this story about how Qmatic Orchestra 6 mobile workforce solutions keep a bank employee and his customer connected, efficient, productive, and …

Qmatic’s Orchestra 6 is an enterprise-class software customer journey management platform for organizations with distributed locations, premises and …