Q-Matic AB
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    • Industries
      • Healthcare Enhance patient experience and increase staff efficiency
      • Public sector Deliver faster and efficient services for citizens with streamlined operations
      • Retail Boost profitability and provide omnichannel experience
      • Finance Improve revenue and customer satisfaction with digital solutions
      • All industries
    • Solutions
      • Queue Management Serve customers efficiently and reduce wait times
      • Appointment Management Improve operations with appointment booking and arrival management
      • Virtual Queuing Let customers wait anywhere with mobile tickets
      • Customer Journey Management Manage flow from beginning to end, and get insights into your operations
      • Visitor Management Provide a seamless experience and personalized services for visitors
      • Patient journey management Manage patient flow efficiently with appointment and queue management
      • All solutions
  • Products
    • Platform
      • SaaS: Qmatic Experience Cloud An intuitive, dynamic all-in-one platform that creates seamless customer journeys and enhanced customer and employee experiences with its suite of solutions and services.
      • On-premises software: Qmatic Orchestra Enterprise solution built for organizations with complex requirements, multiple service points, and branches.
      • All products
    • Capabilities
      • Appointments Create more valuable and personalized experiences for your customers through simple scheduling. 
      • Business Intelligence Drive operational excellence and employee productivity with data integration and business analytics. 
      • Mobile Ticket Let your customers wait virtually, anywhere, with virtual queues.
      • Customer Feedback Gather insights into your customers’ needs, strengthen customer relationships, and boost customer satisfaction at every touchpoint.
      • Messaging Services Connect with customers wherever they are in their journey with reliable, effective SMS messaging
      • Hardware: Self Service kiosks Optimize the customer flow, minimize queues and wait times and create the perfect customer experience with Qmatic's self-service kiosks.
      • Display / Signage Elevate your customer experience with informative and engaging digital signage solutions
      • Genuine Qmatic Tickets Order ticket rolls for your ticket printer or self-service kiosk.
      • Software support: CareEnsure your system is always optimized and working perfectly.
      • Security Security you can trust
  • Integrations
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  • Resources
    • Content hub
      • Blog Read the latest industry trends and tips from the experts on customer experience
      • Resource Library Explore our content hub for guides, videos, webinars, and more
      • The Guide to Queue Management System Learn how to optimize your operations with a queue management system
      • The Guide to Appointment Scheduling System Insights on appointment and arrival management, resource planning and optimization
      • The Guide to Patient Experience Learn more about what we mean when we say patient experience
      • The Guide to Customer Experience Management The complete guide on customer experience management
  • About Us
    • About Us
      • About Qmatic Qmatic is a global leader in reshaping how individuals and services become connected to achieve excellent customer experiences
      • Careers Working at Qmatic gives you a unique opportunity to work in a global company and in an innovative environment
      • Become a Partner Start your Qmatic partner journey today. And let’s begin improving the customer experience, together
      • Blog and NewsRead more about Qmatic on our blog and news section
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    Q-Matic AB
    • Solutions
      • Industries
        • Healthcare Enhance patient experience and increase staff efficiency
        • Public sector Deliver faster and efficient services for citizens with streamlined operations
        • Retail Boost profitability and provide omnichannel experience
        • Finance Improve revenue and customer satisfaction with digital solutions
        • All industries
      • Solutions
        • Queue Management Serve customers efficiently and reduce wait times
        • Appointment Management Improve operations with appointment booking and arrival management
        • Virtual Queuing Let customers wait anywhere with mobile tickets
        • Customer Journey Management Manage flow from beginning to end, and get insights into your operations
        • Visitor Management Provide a seamless experience and personalized services for visitors
        • Patient journey management Manage patient flow efficiently with appointment and queue management
        • All solutions
    • Products
      • Platform
        • SaaS: Qmatic Experience Cloud An intuitive, dynamic all-in-one platform that creates seamless customer journeys and enhanced customer and employee experiences with its suite of solutions and services.
        • On-premises software: Qmatic Orchestra Enterprise solution built for organizations with complex requirements, multiple service points, and branches.
        • All products
      • Capabilities
        • Appointments Create more valuable and personalized experiences for your customers through simple scheduling. 
        • Business Intelligence Drive operational excellence and employee productivity with data integration and business analytics. 
        • Mobile Ticket Let your customers wait virtually, anywhere, with virtual queues.
        • Customer Feedback Gather insights into your customers’ needs, strengthen customer relationships, and boost customer satisfaction at every touchpoint.
        • Messaging Services Connect with customers wherever they are in their journey with reliable, effective SMS messaging
        • Hardware: Self Service kiosks Optimize the customer flow, minimize queues and wait times and create the perfect customer experience with Qmatic's self-service kiosks.
        • Display / Signage Elevate your customer experience with informative and engaging digital signage solutions
        • Genuine Qmatic Tickets Order ticket rolls for your ticket printer or self-service kiosk.
        • Software support: CareEnsure your system is always optimized and working perfectly.
        • Security Security you can trust
    • Integrations
    • Customer Stories
    • Resources
      • Content hub
        • Blog Read the latest industry trends and tips from the experts on customer experience
        • Resource Library Explore our content hub for guides, videos, webinars, and more
        • The Guide to Queue Management System Learn how to optimize your operations with a queue management system
        • The Guide to Appointment Scheduling System Insights on appointment and arrival management, resource planning and optimization
        • The Guide to Patient Experience Learn more about what we mean when we say patient experience
        • The Guide to Customer Experience Management The complete guide on customer experience management
    • About Us
      • About Us
        • About Qmatic Qmatic is a global leader in reshaping how individuals and services become connected to achieve excellent customer experiences
        • Careers Working at Qmatic gives you a unique opportunity to work in a global company and in an innovative environment
        • Become a Partner Start your Qmatic partner journey today. And let’s begin improving the customer experience, together
        • Blog and NewsRead more about Qmatic on our blog and news section
      • Request a demo
      • Contact
      • Blog Overview
      • Knowledge

      Knowledge

      Archive listing
      8 min
      The One Thing You Can Do To Improve Your Store This Holiday Season

      Retail

      The One Thing You Can Do To Improve Your Store This Holiday Season

      12 min
      Why Amazon Go is a Mixed Bag for Retailers

      Retail

      Why Amazon Go is a Mixed Bag for Retailers

      10 min
      Why People Should Be at the Heart of Your Retail Strategy

      Retail

      Why People Should Be at the Heart of Your Retail Strategy

      8 min
      Get Mobile - How to Improve Productivity, Personalization, and Profit

      Customer Experience

      Get Mobile - How to Improve Productivity, Personalization, and Profit

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