Q-Matic AB
  • Products
    • Platform
      • SaaS: Qmatic Experience Cloud An intuitive, dynamic all-in-one platform that creates seamless customer journeys and enhanced customer and employee experiences with its suite of solutions and services
      • On-premises: Qmatic Orchestra Enterprise solution built for organizations with complex requirements, multiple service points, and branches
      • Product Tour See Qmatic Experience Cloud from the inside
      • All products
    • Capabilities
      • Appointments Create more valuable and personalized experiences for your customers through simple scheduling
      • Resource Planning Gain a clear overview of your resource allocation, identify gaps, and optimize utilization to meet customer demand
      • Mobile Ticket Let your customers wait virtually, anywhere, with virtual queues
      • Customer Feedback Gather insights into your customers’ needs, strengthen customer relationships, and boost customer satisfaction at every touchpoint
      • Business Intelligence Drive operational excellence and employee productivity with data integration and business analytics
      • Messaging Connect with customers wherever they are in their journey with reliable, effective SMS messaging
      • Self Service Kiosks Optimize customer flow, minimize queues and wait times with self-service kiosks
      • Display / Signage Elevate your customer experience with informative and engaging digital signage solutions
      • Voice Announcements Keep customers informed about when it's their turn and where to go with AI-powered announcements
      • Accessibility Features Create accessible services for everyone
      • Genuine Qmatic Tickets Order ticket rolls for your ticket printer or self-service kiosk
      • Software Support: CareEnsure your system is always optimized and working perfectly
      • Security Security at Qmatic
  • Solutions
    • Industries
      • Healthcare Manage and optimize the flow of patients from arrival to discharge
      • Government Deliver accessible and efficient services that meet citizen expectations
      • Retail Provide a frictionless customer experience that boost loyalty and sales
      • DMV Provide fast and efficient services and improve the customer and workforce experience
      • Retail Banking Manage visits and appointments at your branch offices with ease
      • Education Create easy access to student services both on-campus and online
      • All industries
    • Use cases
      • Queue Management Serve customers efficiently and reduce wait times
      • Appointment Management Improve operations with appointment booking and arrival management
      • Virtual Queuing Let customers wait anywhere with mobile tickets
      • Customer Journey Management Manage flow from beginning to end, and get insights into your operations
      • Patient Journey Management Manage patient flow efficiently with appointment and queue management
      • Visitor Management Provide a seamless experience and personalized services for visitors
      • All solutions
  • Integrations
  • Customer Stories
  • Partners
  • Resources
    • Content hub
      • Blog Read the latest industry trends and tips from the experts on customer experience
      • Resource Library Explore our content hub for guides, videos, webinars, and more
      • Product Updates Discover the latest product releases, improvements and updates
      • API Documentation Learn everything you need to know about using Qmatic API integration
      • FAQs Frequently asked questions about Qmatic
      • The Guide to Queue Management System Learn how to optimize your operations with a queue management system
      • The Guide to Appointment Scheduling System Insights on appointment and arrival management, resource planning and optimization
      • The Guide to Improve Patient Experience Learn more about what we mean when we say patient experience
      • The Guide to Customer Experience Management The complete guide on customer experience management
    • Accessibility
      • Accessibility at Qmatic Learn more about accessibility and our accessibility policy
Request a demo Contact
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    Q-Matic AB
    • Products
      • Platform
        • SaaS: Qmatic Experience Cloud An intuitive, dynamic all-in-one platform that creates seamless customer journeys and enhanced customer and employee experiences with its suite of solutions and services
        • On-premises: Qmatic Orchestra Enterprise solution built for organizations with complex requirements, multiple service points, and branches
        • Product Tour See Qmatic Experience Cloud from the inside
        • All products
      • Capabilities
        • Appointments Create more valuable and personalized experiences for your customers through simple scheduling
        • Resource Planning Gain a clear overview of your resource allocation, identify gaps, and optimize utilization to meet customer demand
        • Mobile Ticket Let your customers wait virtually, anywhere, with virtual queues
        • Customer Feedback Gather insights into your customers’ needs, strengthen customer relationships, and boost customer satisfaction at every touchpoint
        • Business Intelligence Drive operational excellence and employee productivity with data integration and business analytics
        • Messaging Connect with customers wherever they are in their journey with reliable, effective SMS messaging
        • Self Service Kiosks Optimize customer flow, minimize queues and wait times with self-service kiosks
        • Display / Signage Elevate your customer experience with informative and engaging digital signage solutions
        • Voice Announcements Keep customers informed about when it's their turn and where to go with AI-powered announcements
        • Accessibility Features Create accessible services for everyone
        • Genuine Qmatic Tickets Order ticket rolls for your ticket printer or self-service kiosk
        • Software Support: CareEnsure your system is always optimized and working perfectly
        • Security Security at Qmatic
    • Solutions
      • Industries
        • Healthcare Manage and optimize the flow of patients from arrival to discharge
        • Government Deliver accessible and efficient services that meet citizen expectations
        • Retail Provide a frictionless customer experience that boost loyalty and sales
        • DMV Provide fast and efficient services and improve the customer and workforce experience
        • Retail Banking Manage visits and appointments at your branch offices with ease
        • Education Create easy access to student services both on-campus and online
        • All industries
      • Use cases
        • Queue Management Serve customers efficiently and reduce wait times
        • Appointment Management Improve operations with appointment booking and arrival management
        • Virtual Queuing Let customers wait anywhere with mobile tickets
        • Customer Journey Management Manage flow from beginning to end, and get insights into your operations
        • Patient Journey Management Manage patient flow efficiently with appointment and queue management
        • Visitor Management Provide a seamless experience and personalized services for visitors
        • All solutions
    • Integrations
    • Customer Stories
    • Partners
    • Resources
      • Content hub
        • Blog Read the latest industry trends and tips from the experts on customer experience
        • Resource Library Explore our content hub for guides, videos, webinars, and more
        • Product Updates Discover the latest product releases, improvements and updates
        • API Documentation Learn everything you need to know about using Qmatic API integration
        • FAQs Frequently asked questions about Qmatic
        • The Guide to Queue Management System Learn how to optimize your operations with a queue management system
        • The Guide to Appointment Scheduling System Insights on appointment and arrival management, resource planning and optimization
        • The Guide to Improve Patient Experience Learn more about what we mean when we say patient experience
        • The Guide to Customer Experience Management The complete guide on customer experience management
      • Accessibility
        • Accessibility at Qmatic Learn more about accessibility and our accessibility policy
    • Request a demo
    • Contact
    • Blog Overview
    • Knowledge

    Knowledge

    Virtual queuing
    5 min
    Mobile Ticket: 5 Tips to Increase its Use

    Queue Management System

    Mobile Ticket: 5 Tips to Increase its Use

    7 min
    Why digital healthcare solutions are essential for future healthcare

    Patient Experience

    Why digital healthcare solutions are essential for future healthcare

    11 min
    How to improve the digital customer experience

    Customer Experience Management

    How to improve the digital customer experience

    6 min
    How to reduce wait times in government offices

    Public

    How to reduce wait times in government offices

    7 min
    How to maintain social distancing when reopening government offices

    Public

    How to maintain social distancing when reopening government offices

    8 min
    How a lobby management system can improve social distancing

    safe queuing

    How a lobby management system can improve social distancing

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