productivity
Quality customer journey management solution equips staff with tailored resources and insights to raise productivity at every step from scheduling to …
Technology
High touch point businesses must constantly consider how their CX solutions will be received by a constantly changing customer base, and build an …
business intelligence
Improve your CX efforts by building a fully integrated, web-based BI solution that feeds detailed statistics into useful, real-time dashboards
Brand loyalty improves customer & employee interactions & profits. Here’s how to ask the right questions, collect useful data, & turn intelligence into …
Sven-Olof Husmark
Jeff Green
