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2 min read
Finance / Customer Experience / Technology
Banking on better customer experience
Bank customers today have more choices in how, when and where they can to do their banking. Changing bank is easy and the engagement with one specific bank is not life-long anymore. Simply put, customers are prepared to walk A recent Cap Gemini study [1] on global retail banking states that only 50%...
1 min read
Customer Experience
Welcome to the Qmatic blog
Last week, Qmatic gathered more than 150 people from 42 countries to our global sales camp – A Great Experience. I am so inspired by the passion and knowledge that came out of this event. I am also very proud to be the first one to kick off our new corporate blog. Our ambition is to provide the read...