Customer Experience Blog - Qmatic

Time to invest in patient appointment systems in hospitals which are beneficial for both patients & staff members. Find out more about it in this article!

What is patient journey mapping, and how can it benefit patients and healthcare professionals? Time to improve the quality of care with an efficient map.

What is HL7, and how does it work for hospital system integration & patient journey management software? Read about how it benefits the healthcare industry

Many patients are reluctant to visiting caregivers right now. Fortunately, you as a healthcare provider can make their much-needed visits safe.

Learn how to use virtual queues to help keep your distance, protect your customers and staff from infectious risk while offering good service.

The risk of infection spread in a waiting room can be minimized by reducing waiting time at the clinic. Here is how to go about to reduce on site waiting.

In the healthcare environment, the main issue patients face are uncertainty about how long they will have to wait. Read about how to improve communication …

Providing an excellent patient experience goes far beyond how well your caregivers treat physical ailments. Find out how to improve healthcare with …