You are here:
/
Newsroom
/
Newsroom
All news
Showing 41 - 50 of 208 news
-
Making people behaveRead moreUnderstanding how to influence behavior is the key to effective Customer Journey Management and the smooth introduction of new innovations.
-
Imagineering = Imagination + EngineeringRead moreYou can’t find any organisation that knows more about Customer Experience design than the people who invented it more than 60(!!!) years ago: Disney.
-
Highlights from Qmatic's research project
Read moreQmatic has conducted a detailed research project asking 2,000 consumers about their expectations in service access situations. Here are some highlights from the study:
-
Digital transformation only stops for Christmas
Read moreThe concept of digital transformation has seen a steady increase in search traffic over the last years. The exception is Christmas.
-
5G – stepping into the futureRead moreFrom banking, setting up appointments to listening to music, shopping and finding the love of our life, today the smart phone is the central tool in our day to day lives.
-
Game's on!Read moreGaming has grown to be a cultural phenomenon and a huge industry, and has it’s uses in science, education and Customer Journey Management, too.
-
Goal achieved! Reduced waiting times at Hospital Sint-Jan Brugge-OostendeRead moreHospital Sint-Jan AV is an innovative hospital spread over two locations (Brugge and Oostende). They use Orchestra to manage the patient flows and reduce waiting times.
-
Automagical!Read moreJust tap and go. NFC technology is building momentum as a service access interface.
-
Real behavior. Real insights.Read moreBy monitoring real customer behavior organizations can gain insights that drive better business performance.
-
iOS12 reportedly will have better NFC support, speed and stabilityRead moreApple recently revealed some of the features to be expected from the new iOS12. For us, the promises of improved stability and better NFC support are the most interesting ones.
