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• Real behavior. Real insights.

  21 June 2018 09:13

  By monitoring real customer behavior organizations can gain insights that drive better business performance.

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• iOS12 reportedly will have better NFC support, speed and stability

  14 June 2018 14:07

  Apple recently revealed some of the features to be expected from the new iOS12. For us, the promises of improved stability and better NFC support are the most interesting ones.

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• Healthcare providers in the US worry about online reputations

  08 June 2018 14:08

  New survey shows that US healthcare providers worry about their online reputations, but do not know how to improve.

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• Metamer chose Qmatic Orchestra to innovate the Customer Journey

  07 June 2018 11:08

  Metamer is an Italian Utility that provides energy to a wide number of clients. Their core value is to be really close to the clients and their needs.

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• What if Qmatic handled the World Cup?

  01 June 2018 14:08

  Intelligent support can create a smoother customer journey for sportsfans, and open up new commercial potential for clubs and event producers.

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• Three Peaks Dolomites ski resort will improve customer journeys with Qmatic

  31 May 2018 09:55

  In the heart of Dolomites mountains, a UNESCO world heritage, the 3 Zinnen/3 Peaks Dolomites will manage waiting and customers flow through the Qmatic technology.

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• Hospitals need to go mobile

  29 May 2018 11:31

  Mobile services from healthcare providers are needed to retain satisfaction and improve service quality.

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• Large patisserie in London, UK adopts a Qmatic solution to manage its customers in store

  25 May 2018 14:01

  Patchi is a manufacturer and supplier of Mediterranean handmade desserts with over 30 years’ experience in the confectionary industry.

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• ATS measures quality service and improves customer journey with Qmatic

  22 May 2018 11:29

  From easier waiting periods to traveling operators: this is what ATS is doing for its customers

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• Erasmus Medical Center “live” with Qmatic

  17 May 2018 09:32

  The Erasmus Medical Center, one of the best medical centers in the Netherlands went “live” with Qmatic’s customer journey management system.

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