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Highlights from Qmatic's research project
Read moreQmatic has conducted a detailed research project asking 2,000 consumers about their expectations in service access situations. Here are some highlights from the study:
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Digital transformation only stops for Christmas
Read moreThe concept of digital transformation has seen a steady increase in search traffic over the last years. The exception is Christmas.
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5G – stepping into the futureRead moreFrom banking, setting up appointments to listening to music, shopping and finding the love of our life, today the smart phone is the central tool in our day to day lives.
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Game's on!Read moreGaming has grown to be a cultural phenomenon and a huge industry, and has it’s uses in science, education and Customer Journey Management, too.
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Goal achieved! Reduced waiting times at Hospital Sint-Jan Brugge-OostendeRead moreHospital Sint-Jan AV is an innovative hospital spread over two locations (Brugge and Oostende). They use Orchestra to manage the patient flows and reduce waiting times.
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Automagical!Read moreJust tap and go. NFC technology is building momentum as a service access interface.
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Real behavior. Real insights.Read moreBy monitoring real customer behavior organizations can gain insights that drive better business performance.
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iOS12 reportedly will have better NFC support, speed and stabilityRead moreApple recently revealed some of the features to be expected from the new iOS12. For us, the promises of improved stability and better NFC support are the most interesting ones.
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Healthcare providers in the US worry about online reputations
Read moreNew survey shows that US healthcare providers worry about their online reputations, but do not know how to improve.
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Metamer chose Qmatic Orchestra to innovate the Customer Journey
Read moreMetamer is an Italian Utility that provides energy to a wide number of clients. Their core value is to be really close to the clients and their needs.
