Qmatic is pleased to announce a new partnership with druckerfachmann.de GmbH & Co. KG, a leading German solutions provider.
With this new partnership, druckerfachmann.de becomes a Premier Solution Partner within Qmatic’s partner program. The partnership will expand Qmatic’s presence in the German market, ensuring customers benefit from local expertise combined with Qmatic’s world-leading technology.
Key highlights of the partnership include an expanded customer reach, with druckerfachmann.de supporting both new and existing customers to streamline and optimize their customer journey solutions.
“Germany is a key market for Qmatic, and partnering with druckerfachmann.de strengthens our ability to deliver local value with global technology,” said David Larsson, CEO of Qmatic.
“Together, we will help organizations across industries enhance their queue and customer journey management with flexibility, innovation, and proven expertise,” said Doreen Maaß, CEO of druckerfachmann.de GmbH & Co. KG.
Qmatic Partner Program
For more information about the Qmatic Partner Program or how to become a partner, please visit our partner page.
About Qmatic
Qmatic is a global market leader in queue management and customer journey management solutions. Since its founding in 1981, Qmatic has delivered structured, efficient, and user-centered queueing systems for in-person services. Initially focused on the public sector and retail, the company rapidly evolved from analog, ticket-based solutions into software-driven platforms designed to orchestrate complex service flows across multiple channels and touchpoints.
Over the past four decades, Qmatic has expanded to a truly international presence, with operations in over 120 countries and a network of more than 130 certified resellers. Our systems facilitate over 2 billion customer journeys annually, managing interactions across government offices, hospitals, banks, retail branches, and academic institutions.
About druckerfachmann.de GmbH & Co. KG:
druckerfachmann.de GmbH & Co. KG operates nationwide and is a specialist partner for solutions and products in the field of printing and copying systems. Its core business, which remains successful to this day, has since been expanded to include 3D printing/additivemanufacturing and managed workplace services with a range of innovative offerings.
In line with our vision that ‘every user deserves the best experience,’ we transform as a full service provider workplaces into dynamic, secure and productive environments. Tailored to individual needs, we support companies in increasing their efficiency, optimisingcosts and promoting a sustainable, motivating work culture. Our independence from manufacturers allows us to consider our customers' technology and processes equally as a supplier, service provider and consultant.
