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      • Healthcare Enhance patient experience and increase staff efficiency
      • Public sector Deliver faster and efficient services for citizens with streamlined operations
      • Retail Boost profitability and provide omnichannel experience
      • Finance Improve revenue and customer satisfaction with digital solutions
      • All industries
    • Solutions
      • Queue Management Serve customers efficiently and reduce wait times
      • Appointment Management Improve operations with appointment booking and arrival management
      • Virtual Queuing Let customers wait anywhere with mobile tickets
      • Customer Journey Management Manage flow from beginning to end, and get insights into your operations
      • Visitor Management Provide a seamless experience and personalized services for visitors
      • Patient journey management Manage patient flow efficiently with appointment and queue management
      • All solutions
  • Products
    • Platform
      • SaaS: Qmatic Experience Cloud An intuitive, dynamic all-in-one platform that creates seamless customer journeys and enhanced customer and employee experiences with its suite of solutions and services.
      • On-premises software: Qmatic Orchestra Enterprise solution built for organizations with complex requirements, multiple service points, and branches.
      • All products
    • Capabilities
      • Appointments Create more valuable and personalized experiences for your customers through simple scheduling. 
      • Business Intelligence Drive operational excellence and employee productivity with data integration and business analytics. 
      • Mobile Ticket Let your customers wait virtually, anywhere, with virtual queues.
      • Customer Feedback Gather insights into your customers’ needs, strengthen customer relationships, and boost customer satisfaction at every touchpoint.
      • Messaging Services Connect with customers wherever they are in their journey with reliable, effective SMS messaging
      • Self Service kiosks Optimize the customer flow, minimize queues and wait times with self-service kiosks.
      • Display / Signage Elevate your customer experience with informative and engaging digital signage solutions.
      • Genuine Qmatic Tickets Order ticket rolls for your ticket printer or self-service kiosk.
      • Software support: CareEnsure your system is always optimized and working perfectly.
      • Security Security you can trust
  • Integrations
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  • Resources
    • Content hub
      • Blog Read the latest industry trends and tips from the experts on customer experience
      • Resource Library Explore our content hub for guides, videos, webinars, and more
      • The Guide to Queue Management System Learn how to optimize your operations with a queue management system
      • The Guide to Appointment Scheduling System Insights on appointment and arrival management, resource planning and optimization
      • The Guide to Patient Experience Learn more about what we mean when we say patient experience
      • The Guide to Customer Experience Management The complete guide on customer experience management
  • About Us
    • About Us
      • About Qmatic Qmatic is a global leader in reshaping how individuals and services become connected to achieve excellent customer experiences
      • Client Success Discover our expert team that helps you create frictionless Customer Experiences
      • Careers Working at Qmatic gives you a unique opportunity to work in a global company and in an innovative environment
      • Become a Partner Start your Qmatic partner journey today. And let’s begin improving the customer experience, together
      • Blog and NewsRead more about Qmatic on our blog and news section
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    Q-Matic AB
    • Solutions
      • Industries
        • Healthcare Enhance patient experience and increase staff efficiency
        • Public sector Deliver faster and efficient services for citizens with streamlined operations
        • Retail Boost profitability and provide omnichannel experience
        • Finance Improve revenue and customer satisfaction with digital solutions
        • All industries
      • Solutions
        • Queue Management Serve customers efficiently and reduce wait times
        • Appointment Management Improve operations with appointment booking and arrival management
        • Virtual Queuing Let customers wait anywhere with mobile tickets
        • Customer Journey Management Manage flow from beginning to end, and get insights into your operations
        • Visitor Management Provide a seamless experience and personalized services for visitors
        • Patient journey management Manage patient flow efficiently with appointment and queue management
        • All solutions
    • Products
      • Platform
        • SaaS: Qmatic Experience Cloud An intuitive, dynamic all-in-one platform that creates seamless customer journeys and enhanced customer and employee experiences with its suite of solutions and services.
        • On-premises software: Qmatic Orchestra Enterprise solution built for organizations with complex requirements, multiple service points, and branches.
        • All products
      • Capabilities
        • Appointments Create more valuable and personalized experiences for your customers through simple scheduling. 
        • Business Intelligence Drive operational excellence and employee productivity with data integration and business analytics. 
        • Mobile Ticket Let your customers wait virtually, anywhere, with virtual queues.
        • Customer Feedback Gather insights into your customers’ needs, strengthen customer relationships, and boost customer satisfaction at every touchpoint.
        • Messaging Services Connect with customers wherever they are in their journey with reliable, effective SMS messaging
        • Self Service kiosks Optimize the customer flow, minimize queues and wait times with self-service kiosks.
        • Display / Signage Elevate your customer experience with informative and engaging digital signage solutions.
        • Genuine Qmatic Tickets Order ticket rolls for your ticket printer or self-service kiosk.
        • Software support: CareEnsure your system is always optimized and working perfectly.
        • Security Security you can trust
    • Integrations
    • Customer Stories
    • Resources
      • Content hub
        • Blog Read the latest industry trends and tips from the experts on customer experience
        • Resource Library Explore our content hub for guides, videos, webinars, and more
        • The Guide to Queue Management System Learn how to optimize your operations with a queue management system
        • The Guide to Appointment Scheduling System Insights on appointment and arrival management, resource planning and optimization
        • The Guide to Patient Experience Learn more about what we mean when we say patient experience
        • The Guide to Customer Experience Management The complete guide on customer experience management
    • About Us
      • About Us
        • About Qmatic Qmatic is a global leader in reshaping how individuals and services become connected to achieve excellent customer experiences
        • Client Success Discover our expert team that helps you create frictionless Customer Experiences
        • Careers Working at Qmatic gives you a unique opportunity to work in a global company and in an innovative environment
        • Become a Partner Start your Qmatic partner journey today. And let’s begin improving the customer experience, together
        • Blog and NewsRead more about Qmatic on our blog and news section
    • Request a demo
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    Qmatic Expands Global Reach with Acquisition of Belgian Company PresaCity

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    Qmatic Names Mattias Bogeblad as Chief Architect

    5 min

    Qmatic Names Jacqueline Rushin as Head of Operations for Growing U.S. Business

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