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Meet VOIX by NGT – now in the Qmatic Q-Store
VOIX by NGT Group is now available in the Qmatic Q-Store. It is the first value-added service in the Q-Store built by NGT, and it gives your organization a complete view of service quality. With VOIX, your team records customer interactions at the counter, analyzes them at scale with AI and connects the results with customer feedback. You see what happened in each interaction, why it hap...
September 30, 2026
1 min read
Qmatic Expands Global Reach with Acquisition of Belgian Company PresaCity
Mölndal, Sweden - Qmatic, a global leader in customer journey technology and insights, announced today it has acquired Belgium-based PresaCity from PRESA. PresaCity managed over 350 Qmatic installations in Belgium and Luxembourg that provide increased customer satisfaction and operational efficiency...
2 min read
Qmatic Names Jacqueline Rushin as Head of Operations for Growing U.S. Business
Atlanta, USA - Qmatic, a global leader in customer journey technology and insights, has named Jacqueline Rushin as the head of operations for Qmatic - U.S. The appointment reflects the company’s continued strategic focus on expanding its presence in North America as well as the evolution of Orchestr...