.svg)
.svg)
.svg)
.svg)
Meet VOIX by NGT – now in the Qmatic Q-Store
VOIX by NGT Group is now available in the Qmatic Q-Store. It is the first value-added service in the Q-Store built by NGT, and it gives your organization a complete view of service quality. With VOIX, your team records customer interactions at the counter, analyzes them at scale with AI and connects the results with customer feedback. You see what happened in each interaction, why it hap...
September 30, 2026
1 min read
Qmatic to provide virtual queuing solution for British Airways at Heathrow
Qmatic’s Customer Journey Management solutions are already used in thousands of businesses and organisations around the world, but British Airways will be one of the first airline to use the services. “We know that customers in the Covid-19 era have been travelling less than normally, and in most ca...