Meet VOIX by NGT – now in the Qmatic Q-Store
VOIX by NGT Group is now available in the Qmatic Q-Store. It is the first value-added service in the Q-Store built by NGT, and it gives your organization a complete view of service quality. With VOIX, your team records customer interactions at the counter, analyzes them at scale with AI and connects the results with customer feedback. You see what happened in each interaction, why it hap...
September 30, 2026
1 min read
Major clothing retailer Scapino chooses Qmatic as Dutch stores reopen
The Netherlands is opening up again after more than two months of pandemic lockdown, but some restrictions remain. Shops are now allowed to let a very limited number of visitors in, and only on appointment. And since shopping by appointment is a new concept for most retailers, market leading shoe st...
March 17, 2021
1 min read
Vaccination appointment scheduling solution to large U.S. city
As campaigns of mass vaccinations against COVID-19 are unfolding around the world, municipalities and health agencies need to manage not only vaccines and vaccinations, but also the people performing and receiving them, all while upholding social distancing. Recently, a large city in the United Stat...
March 15, 2021
1 min read
Qmatic teams up with online learning platform Healthstream
Qmatic is proud to announce our partnership with HealthStream, a leading online platform for healthcare research and learning. After recently launching our eLearning for customers, we took this great opportunity to join an extensive list of the major healthcare companies and organizations by adding ...
March 11, 2021
1 min read
City of Ninove chooses Qmatic for their vaccination center
When the Belgian City of Ninove was to set up a temporary center to distribute COVID-19 vaccinations to their citizens, they chose Qmatic to help them minimize waiting times while enabling social distancing for all visitors. On a location built for other purposes than mass vaccination, there was a g...
March 01, 2021