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Meet VOIX by NGT – now in the Qmatic Q-Store
VOIX by NGT Group is now available in the Qmatic Q-Store. It is the first value-added service in the Q-Store built by NGT, and it gives your organization a complete view of service quality. With VOIX, your team records customer interactions at the counter, analyzes them at scale with AI and connects the results with customer feedback. You see what happened in each interaction, why it hap...
September 30, 2026
1 min read
Mobile / queue management
Casa Mira Chooses Mobile Queue Management from Qmatic
With the outbreak of Covid-19, Casa Mira, as many other retailers in Spain had to shut down their business due to the lockdown and was closed for months until they recently reopened to the public with new safety and hygiene measures in place. As part of its new safety measures, Casa Mira chose to de...