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Meet VOIX by NGT – now in the Qmatic Q-Store
VOIX by NGT Group is now available in the Qmatic Q-Store. It is the first value-added service in the Q-Store built by NGT, and it gives your organization a complete view of service quality. With VOIX, your team records customer interactions at the counter, analyzes them at scale with AI and connects the results with customer feedback. You see what happened in each interaction, why it hap...
September 30, 2026
1 min read
Qmatic Solutions Implemented at COVID-19 Testing Center in Bahrain
In response to the Coronavirus pandemic, the Ministry of Health in Bahrain has implemented Qmatic’s Customer Journey Management solution at their COVID-19 Testing and Quarantine Centers. The COVID-19 Testing and Quarantine Center in Bahrain features 14,000 square meters that are divided into three d...
1 min read
Qmatic Releases New Product Offering in Response to COVID-19
Mölndal, Sweden - Qmatic, the global leader in Customer Journey Management released today its latest product offering - Instant Mobile Queue Management Package. The new package is developed to help and support healthcare organizations, the public sector, retailers and financial institutions to insta...
3 min read
Qmatic statement on the Coronavirus situation
Mölndal, Sweden. Qmatic is closely monitoring the outbreak of the coronavirus disease (COVID-19). The company is working proactively in its approach to protect employees, partners, clients and the communities Qmatic operate in. The company work in accordance with recommendations from the WHO as well...