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Qmatic Welcomes Corvice AG as New Premier Solution Partner in Switzerland
Qmatic, a global leader in queue management and customer journey orchestration, today announced a new partnership with Corvice AG, joining the Qmatic ecosystem as a Premier Solution Partner in Switzerland. Through the partnership, organizations across Switzerland gain local access to Qmatic's full portfolio of customer journey solutions - delivered with Corv...
August 13, 2026
1 min read
Interview with Bob Thompson, Customer Think, at Great Experience 2014
CustomerThink is a global online community of business leaders striving to create profitable customer-centric enterprises. The site serves 80,000+ visitors per month from 200 countries. Listen to Bob talking about the five habits of customer centric companies. About the Great Experience Event We bel...
1 min read
White paper: Customer Journey Management for Telecom stores
Retaining customers and keeping them loyal to your brand is a challenge. It is old news that as many as 89% of the retail customers will simply leave after just one single bad experience. It shows that the experience delivered has to be not only great; it needs also to be consistent during time. We ...
3 min read
Retailers Believe they Provide a High Level of Customer Experience, but Consumers Disagree
Bedfordshire – 15 May 2014 – Consumers confirm they’re being let down when it comes to experiencing a consistent, positive and true to brand value experience across the multitude of channels available to them. In a thought leadership and research report commissioned by Qmatic and entitled “Great Exp...
1 min read
Swedish Qmatic and METO partner up for mass market entry in Europe, Australia and Canada
Today the two leading companies within queue management solutions Qmatic and METO are entering a partnership. Qmatic, a Swedish software and hardware company, enhances customer experiences in physical environments via customer touch-point opportunities. METO, a worldwide operating supplier based in ...
1 min read
Qmatic Introduces the Latest Technology in Self-Service Kiosks
DULUTH, GA, 1/29/14 Qmatic has introduced a new line of self-service kiosks that dramatically improve operational proficiency and customer experience. The fully-integrated Intro Series kiosks allow customers to choose between services, check in for appointments, find their way or simply to take a ti...
1 min read
Qmatic Helps Hospital with Optimizing Their Patient’s Experience
Sierra View District Hospital unveiled a new Qmatic Automated Patient Queuing System during an Open House celebration at Sierra View Medical Plaza. The new system was placed in an effort to decrease wait times and increase patient satisfaction for outpatient imaging and laboratory procedures — impro...
2 min read
Qmatic Corporation Modernizes Customer Service System for Iowa MVD Offices
The deal highlights the state's goal to implement a highly versatile system integrating technological advances and innovations to optimize operational efficiencies and the customer experience. Qmatic's state-of-the-art solution replaces the Iowa MVD's outdated take-a-ticket system in 20 branch offic...