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Meet VOIX by NGT – now in the Qmatic Q-Store
VOIX by NGT Group is now available in the Qmatic Q-Store. It is the first value-added service in the Q-Store built by NGT, and it gives your organization a complete view of service quality. With VOIX, your team records customer interactions at the counter, analyzes them at scale with AI and connects the results with customer feedback. You see what happened in each interaction, why it hap...
September 30, 2026
1 min read
Qmatic appoints Jon Hjertenstein as VP of Client Services
“I came across Qmatic over 15 years ago when I managed sales teams in retail. I´m very impressed of how Qmatic has innovated and transformed over the years to become the market leader in customer journey management. The global reach and impact that Qmatic’ s solutions have, in connecting almost 2 bi...
1 min read
Qmatic announces new partnership agreement with Jade Solutions
Qmatic, the global leader in Customer Journey Management and Jade Solutions, a well-established technology reseller and solutions provider, have entered into a partnership with the purpose to further deepen Qmatic’s success in serving clients in the Retail and Banking sector in the UK. This partners...
1 min read
Pre-Conference Q&A with Magnus Dahlbäck
Hi Magnus, what can we expect from your session during the conference? You can expect a lot of interaction, a lot of outside-in perspective, for example, looking at the market, looking at the challenges that our clients are experiencing based on digitalization, and how we can resolve and help our cl...
1 min read
Pre-Conference Q&A with Stefan Persson
Hi Stefan, what will you discuss during the sales conference? What we want to accomplish with this sales conference is to encourage collaboration and connection. The sessions will be involving our partners in communicating and demonstrating what we have done, what we have succeeded with, highlightin...
1 min read
Pre-Conference Q&A with Jeff Green
Hi Jeff, what can we expect from your sessions during the conference? Expect energy, passion, and learning. Day one is going to be focused around ways to grow and to improve sales, and the enablers. For the first time, we’re focusing on two full days of sales training, which is new for this year’s c...