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Meet VOIX by NGT – now in the Qmatic Q-Store
VOIX by NGT Group is now available in the Qmatic Q-Store. It is the first value-added service in the Q-Store built by NGT, and it gives your organization a complete view of service quality. With VOIX, your team records customer interactions at the counter, analyzes them at scale with AI and connects the results with customer feedback. You see what happened in each interaction, why it hap...
September 30, 2026
1 min read
Qmatic Helps Hospital with Optimizing Their Patient’s Experience
Sierra View District Hospital unveiled a new Qmatic Automated Patient Queuing System during an Open House celebration at Sierra View Medical Plaza. The new system was placed in an effort to decrease wait times and increase patient satisfaction for outpatient imaging and laboratory procedures — impro...
2 min read
Qmatic Corporation Modernizes Customer Service System for Iowa MVD Offices
The deal highlights the state's goal to implement a highly versatile system integrating technological advances and innovations to optimize operational efficiencies and the customer experience. Qmatic's state-of-the-art solution replaces the Iowa MVD's outdated take-a-ticket system in 20 branch offic...